{"title":"Quality interactions give rise to residents' desire to engage with tourists: A cognitive appraisal model","authors":"Kyle Maurice Woosnam , Shavneet Sharma , Dimitrios Stylidis , Gurmeet Singh","doi":"10.1016/j.tmp.2024.101295","DOIUrl":null,"url":null,"abstract":"<div><p>The global tourism industry, a significant contributor to the world economy, often grapples with challenges related to the interactions between resident communities and tourists. This study, testing a cognitive appraisal theoretical model, explores how the quality of interactions (situation) between residents and tourists influences emotional solidarity (appraisal), which explains perceived emotions associated with tourists, and how these, in turn, affect residents' desire to engage in specific behaviors with tourists. Survey data were collected from a sample of Fijian residents (<em>N</em> = 407) in six tourism destinations using a mall-intercept method and analyzed using co-variance-based structural equation modelling. Of the 13 proposed hypotheses, nine were significant, with variances explained ranging from 17 to 48%. These findings make a meaningful contribution to the literature and present crucial insights and actionable strategies for tourist stakeholders.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101295"},"PeriodicalIF":7.3000,"publicationDate":"2024-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Tourism Management Perspectives","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S2211973624000783","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0
Abstract
The global tourism industry, a significant contributor to the world economy, often grapples with challenges related to the interactions between resident communities and tourists. This study, testing a cognitive appraisal theoretical model, explores how the quality of interactions (situation) between residents and tourists influences emotional solidarity (appraisal), which explains perceived emotions associated with tourists, and how these, in turn, affect residents' desire to engage in specific behaviors with tourists. Survey data were collected from a sample of Fijian residents (N = 407) in six tourism destinations using a mall-intercept method and analyzed using co-variance-based structural equation modelling. Of the 13 proposed hypotheses, nine were significant, with variances explained ranging from 17 to 48%. These findings make a meaningful contribution to the literature and present crucial insights and actionable strategies for tourist stakeholders.
期刊介绍：
Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.
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