Facial behaviour and first impressions in computer mediated communication

IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL
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Abstract

Online video social interaction is now commonplace following rapid technological advances and the Covid-19 pandemic. Whether computer mediated communication (CMC) fundamentally changes nonverbal behaviour and social responses from others is unknown. Here, we conducted a repeated measures experimental study (N = 66) comparing three types of dyadic social interactions: in person, online video call (with self-view) and online video call (no self-view). Facial videos were analysed using automated facial movement tracking (based on the Facial Action Coding System: FACS). Independent raters made first impression judgements across all conditions (N = 198). Overall, people were more facially expressive in person compared to CMC, but there were significant individual differences across participants. Agreeableness was associated with a particular increase in expressivity in person compared to online, while extroversion was associated with greater expressivity in online video calls, but only when self-view was visible. Older adults were most impacted by CMC and showed the greatest reduction in facial expressivity online compared to in person. The first impressions of observers did not differ as a function of CMC. These results suggest that CMC does alter facial expressivity during social interaction, but that there is an important interplay with individual differences.

计算机辅助交流中的面部行为和第一印象
随着技术的飞速发展和 Covid-19 的流行,在线视频社交互动如今已司空见惯。计算机辅助交流(CMC)是否会从根本上改变他人的非语言行为和社会反应,目前还不得而知。在此,我们进行了一项重复测量实验研究(N = 66),比较了三种类型的二人社交互动:当面交流、在线视频通话(有自视角)和在线视频通话(无自视角)。面部视频使用自动面部动作跟踪(基于面部动作编码系统:FACS)进行分析。独立评分员在所有条件下(N = 198)进行第一印象判断。总体而言,与 CMC 相比,人们在面对面时面部表情更丰富,但参与者之间存在显著的个体差异。与在线相比,亲身体验时的表现力会明显增加,而在在线视频通话中,外向型的人表现力会更强,但只有当自我视图可见时才会如此。老年人受 CMC 的影响最大,与当面交流相比,他们在网上的面部表现力下降幅度最大。观察者的第一印象并不因 CMC 而异。这些结果表明,CMC 确实会改变社交互动中的面部表情,但与个体差异之间存在着重要的相互作用。
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来源期刊
CiteScore
19.10
自引率
4.00%
发文量
381
审稿时长
40 days
期刊介绍: Computers in Human Behavior is a scholarly journal that explores the psychological aspects of computer use. It covers original theoretical works, research reports, literature reviews, and software and book reviews. The journal examines both the use of computers in psychology, psychiatry, and related fields, and the psychological impact of computer use on individuals, groups, and society. Articles discuss topics such as professional practice, training, research, human development, learning, cognition, personality, and social interactions. It focuses on human interactions with computers, considering the computer as a medium through which human behaviors are shaped and expressed. Professionals interested in the psychological aspects of computer use will find this journal valuable, even with limited knowledge of computers.
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