A bright side to unethical pro-organizational behavior: Improving work performance by satisfying psychological needs

IF 9.8 1区管理学 Q1 BUSINESS

Journal of Business Research Pub Date : 2024-08-13 DOI:10.1016/j.jbusres.2024.114879

Zaid Oqla Alqhaiwi

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引用次数: 0

Abstract

Despite scholarly efforts to unpack the outcomes of unethical pro-organizational behavior (UPB), its impact has not yet been fully understood. Drawing on self-determination theory, this research advances knowledge about the consequences of UPB by investigating its relationship with psychological needs fulfillment (PNF) and downstream service performance. This research further investigates whether the consequences of UPB are more pronounced among employees with a strong versus weak sense of work meaningfulness. Across a time-lagged multi-source survey (Study 1) and an experiment (Study 2), the results show that UPB is positively associated with PNF, particularly for employees with a strong sense of work meaningfulness, and that this relationship predicts higher in-role service performance and customer-oriented organizational citizenship behavior. Therefore, this research reveals a novel bright side to UPB, providing insight into factors motivates UPB and how to mitigate it.

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不道德的亲组织行为的光明面：通过满足心理需求提高工作绩效

尽管学者们一直在努力揭示不道德的亲组织行为（UPB）的结果，但其影响尚未得到充分认识。本研究以自我决定理论为基础，通过调查不道德行为与心理需求满足（PNF）和下游服务绩效之间的关系，推进对不道德行为后果的认识。本研究还进一步探讨了工作意义感强的员工与工作意义感弱的员工之间，UPB 的后果是否更为明显。通过时滞多源调查（研究 1）和实验（研究 2），结果显示 UPB 与 PNF 呈正相关，尤其是对工作意义感强的员工而言，这种关系预示着更高的角色内服务绩效和以客户为导向的组织公民行为。因此，这项研究揭示了 UPB 新的光明面，为我们了解激励 UPB 的因素以及如何缓解 UPB 提供了启示。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Business Research BUSINESS-

CiteScore

20.30

自引率

10.60%

发文量

956

期刊介绍： The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.