Description of a telehealth mental health programme in the framework of the COVID-19 pandemic in Colombia

Revista Colombiana de psiquiatria (English ed.) Pub Date : 2024-04-01 DOI:10.1016/j.rcpeng.2022.04.003

Juan Pablo Zapata-Ospina , Karla Gil-Luján , Alejandro López-Puerta , Laura Carolina Ospina , Paola Andrea Gutiérrez-Londoño , Alexandra Aristizábal , Mauricio Gómez , Jenny García

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Abstract

Background

A telehealth mental health programme was designed at the LivingLab of the Faculty of Medicine of the Universidad de Antioquia [University of Antioquia].

Objectives

To describe the development and operation of the programme and evaluate the satisfaction of the patients treated during the COVID-19 pandemic in 2020 and 2021.

Methods

Descriptive study that details the development of the programme. Data were extracted from medical records to describe the patients who were treated. A satisfaction scale was applied to a random sample and the data were summarised with descriptive statistics.

Results

In March 2020 and August 2021, 10,229 patients were treated, with 20,276 treated by telepsychology and 4,164 by psychiatry, 1,808 by telepsychiatry and 2,356 by tele-expertise, with a total of 6,312 visits. The most frequent diagnoses were depressive (36.8%), anxiety (12.0%), and psychotic (10.7%) disorders. Respondents were satisfied to the point that more than 93% would recommend it to another person.

Conclusions

The LivingLab telehealth mental health programme allowed for the care of patients with mental health problems and disorders in Antioquia during the first two years of the COVID-19 pandemic, and there was a high degree of satisfaction among the beneficiaries. Therefore it could be adopted in mental health care.

查看原文本刊更多论文

介绍哥伦比亚 COVID-19 大流行病框架下的远程保健心理健康计划。

背景：在安蒂奥基亚大学（Universidad de Antioquia）医学系的生活实验室（LivingLab）设计了一项远程心理健康计划：描述该计划的发展和运行情况，评估 2020 年和 2021 年 COVID-19 大流行期间接受治疗的患者的满意度：描述性研究，详细描述该计划的发展情况。从医疗记录中提取数据，对接受治疗的患者进行描述。对随机样本采用满意度量表，并通过描述性统计对数据进行总结：2020 年 3 月至 2021 年 8 月，10229 名患者接受了治疗，其中 20276 人接受了远程心理治疗，4164 人接受了精神科治疗，1808 人接受了远程精神病学治疗，2356 人接受了远程专家治疗，共计 6312 人次。最常见的诊断是抑郁症（36.8%）、焦虑症（12.0%）和精神病（10.7%）。93%以上的受访者表示满意，并愿意向他人推荐：结论：在 COVID-19 大流行的头两年，LivingLab 远程医疗精神健康计划为安蒂奥基亚的精神健康问题和失调患者提供了医疗服务，受益者的满意度很高。因此，该方案可用于精神保健。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Revista Colombiana de psiquiatria (English ed.)

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