Reprint of: The impact of SyncPlus on workflow in an independent pharmacy

IF 2.5 4区医学 Q3 PHARMACOLOGY & PHARMACY

Journal of the American Pharmacists Association Pub Date : 2024-07-01 DOI:10.1016/j.japh.2024.102161

Miranda Cain, Taylor Bormann, Kaitlyn Brosnahan, Cynthia Kryc, Jennifer Rodis

{"title":"Reprint of: The impact of SyncPlus on workflow in an independent pharmacy","authors":"Miranda Cain, Taylor Bormann, Kaitlyn Brosnahan, Cynthia Kryc, Jennifer Rodis","doi":"10.1016/j.japh.2024.102161","DOIUrl":null,"url":null,"abstract":"<div><h3>Background</h3><div>Medication Synchronization (Med Sync) is a medication management strategy that aligns two or more medications to be refilled on the same date. Med Sync may improve several patient outcomes when implemented in a community pharmacy. SyncPlus is a Med Sync service developed at Crosby’s Drugs. Objectives for assessment of SyncPlus included evaluation of changes to delivery volume, number of delivered prescriptions, and number of medication therapy management interventions before and after SyncPlus implementation.</div></div><div><h3>Practice description</h3><div>Crosby’s Drugs is an independent pharmacy in downtown Columbus, Ohio. The pharmacy offers several services to a largely Medicare-insured population.</div></div><div><h3>Practice innovation</h3><div>SyncPlus patients must fill all prescription medications at Crosby’s Drugs and take at least 5 chronic medications, excluding controlled substances and gabapentin. To enroll, patients verbally agree to review their profile with a technician. Patients complete a clinical consult with a pharmacist to address medication-related problems. Through shared decision-making, the patient and pharmacist determine an anchor drug and next fill date. Medications are short-filled as insurance coverage allows. Pharmacists and interns address medication-related problems and contact prescriber offices for refills and clarifications. Documentation and billing are conducted via the Outcomes platform.</div></div><div><h3>Evaluation methods</h3><div>A 3-month retrospective chart review was performed before and after SyncPlus implementation. Internal pharmacy data and Outcomes data provided reports to address objectives.</div></div><div><h3>Results</h3><div>In the three months after SyncPlus implementation, 10 patients were enrolled over three months. The sum of total deliveries dropped from 4478 to 3974. The number of prescriptions delivered were similar before and after SyncPlus implementation. During the 3 months post-implementation 89 Outcomes interventions were completed compared with 18 interventions in the three months prior.</div></div><div><h3>Conclusions</h3><div>A medication synchronization program in an independent pharmacy may improve workflow efficiency by reducing deliveries and increasing opportunities for medication management for patients.</div></div>","PeriodicalId":50015,"journal":{"name":"Journal of the American Pharmacists Association","volume":null,"pages":null},"PeriodicalIF":2.5000,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of the American Pharmacists Association","FirstCategoryId":"3","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S154431912400181X","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PHARMACOLOGY & PHARMACY","Score":null,"Total":0}

引用次数: 0

Abstract

Background

Medication Synchronization (Med Sync) is a medication management strategy that aligns two or more medications to be refilled on the same date. Med Sync may improve several patient outcomes when implemented in a community pharmacy. SyncPlus is a Med Sync service developed at Crosby’s Drugs. Objectives for assessment of SyncPlus included evaluation of changes to delivery volume, number of delivered prescriptions, and number of medication therapy management interventions before and after SyncPlus implementation.

Practice description

Crosby’s Drugs is an independent pharmacy in downtown Columbus, Ohio. The pharmacy offers several services to a largely Medicare-insured population.

Practice innovation

SyncPlus patients must fill all prescription medications at Crosby’s Drugs and take at least 5 chronic medications, excluding controlled substances and gabapentin. To enroll, patients verbally agree to review their profile with a technician. Patients complete a clinical consult with a pharmacist to address medication-related problems. Through shared decision-making, the patient and pharmacist determine an anchor drug and next fill date. Medications are short-filled as insurance coverage allows. Pharmacists and interns address medication-related problems and contact prescriber offices for refills and clarifications. Documentation and billing are conducted via the Outcomes platform.

Evaluation methods

A 3-month retrospective chart review was performed before and after SyncPlus implementation. Internal pharmacy data and Outcomes data provided reports to address objectives.

Results

In the three months after SyncPlus implementation, 10 patients were enrolled over three months. The sum of total deliveries dropped from 4478 to 3974. The number of prescriptions delivered were similar before and after SyncPlus implementation. During the 3 months post-implementation 89 Outcomes interventions were completed compared with 18 interventions in the three months prior.

Conclusions

A medication synchronization program in an independent pharmacy may improve workflow efficiency by reducing deliveries and increasing opportunities for medication management for patients.

查看原文本刊更多论文

转载：SyncPlus 对独立药房工作流程的影响。

背景：用药同步（Med Sync）是一种用药管理策略，它将两种或多种药物统一在同一天重新配药。在社区药房实施用药同步后，可改善患者的多项治疗效果。SyncPlus 是 Crosby's Drugs 开发的一项药物同步服务。SyncPlus 的评估目标包括评估实施 SyncPlus 前后的配送量变化、配送处方数量以及药物治疗管理干预措施的数量：Crosby's Drugs 是俄亥俄州哥伦布市中心的一家独立药房。该药房主要为有医疗保险的人群提供多项服务：SyncPlus 患者必须在 Crosby's Drugs 配齐所有处方药，并至少服用 5 种慢性药物，不包括管制药物和加巴喷丁。要加入该计划，患者必须口头同意由技术人员审核其个人资料。患者与药剂师完成临床咨询，以解决与用药相关的问题。通过共同决策，患者和药剂师确定锚定药物和下一次填充日期。在保险范围允许的情况下，进行短时间的药物填充。药剂师和实习生会解决与用药相关的问题，并联系处方医生办公室进行续药和说明。文档记录和账单结算通过 Outcomes 平台进行：评估方法：在 SyncPlus 实施前后进行了为期 3 个月的病历回顾。内部药房数据和 Outcomes 数据为实现目标提供了报告：结果：在实施 SyncPlus 后的三个月内，有 10 名患者在三个月内注册了 SyncPlus。总分娩量从 4478 例降至 3974 例。实施 SyncPlus 之前和之后的处方交付数量相似。在实施后的 3 个月内，共完成了 89 项结果干预，而在实施前的 3 个月内只完成了 18 项干预：结论：在独立药房实施用药同步计划可减少送药次数，增加患者用药管理机会，从而提高工作流程效率。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of the American Pharmacists Association 医学-药学

CiteScore

3.30

自引率

14.30%

发文量

336

审稿时长

46 days

期刊介绍： The Journal of the American Pharmacists Association is the official peer-reviewed journal of the American Pharmacists Association (APhA), providing information on pharmaceutical care, drug therapy, diseases and other health issues, trends in pharmacy practice and therapeutics, informed opinion, and original research. JAPhA publishes original research, reviews, experiences, and opinion articles that link science to contemporary pharmacy practice to improve patient care.