Emergence in context: How team-client psychological contract fulfillment is associated with the emergence of team identification or team-member exchange.

IF 9.4 1区心理学 Q1 MANAGEMENT

Journal of Applied Psychology Pub Date : 2024-08-08 DOI:10.1037/apl0001225

Lyonel Laulié, Maximiliano Escaffi-Schwarz

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引用次数: 0

Abstract

Psychological contracts have been theorized to occur at different levels of analysis and with different exchange parties. In this article, we develop the concept of team-client psychological contract fulfillment (team-client PCF) as a team-level social exchange indicator, reflecting the team members' perceptions of the degree of fulfillment of the commitments a client promised to a team. Using the multilevel group-process framework (Lang et al., 2019) and a sample of newly formed self-managed teams consisting of 838 observations, nested in 244 individuals, 56 teams, and in four waves of data, we tested the claim that team-client PCF may determine the type of collective states that emerge within the team. When team-client PCF is higher, it should create conditions for the emergence of team states related to team maintenance (i.e., team identification), whereas when team-client PCF is lower, it is more likely that teams develop states related to the regulation of team performance (i.e., team-member exchange [TMX]). Our results support our hypotheses. We discuss implications for both the psychological contract literature as well as the team dynamics literature (especially team dynamics of team identification and TMX). (PsycInfo Database Record (c) 2024 APA, all rights reserved).

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在情境中出现：团队-客户心理契约的履行如何与团队认同或团队成员交流的出现相关联。

心理契约被认为发生在不同的分析层面和不同的交换方。在本文中，我们提出了团队-客户心理契约履行（team-client PCF）的概念，作为团队层面的社会交换指标，反映团队成员对客户向团队承诺的履行程度的看法。利用多层次群体过程框架（Lang 等人，2019 年）和由 244 名个人、56 个团队和四波数据嵌套组成的 838 个观察结果组成的新组建自我管理团队样本，我们检验了团队-客户 PCF 可能决定团队内出现的集体状态类型的说法。当团队-客户 PCF 较高时，它应为出现与团队维护（即团队认同）相关的团队状态创造条件，而当团队-客户 PCF 较低时，团队更有可能发展出与团队绩效调节（即团队成员交流 [TMX]）相关的状态。我们的结果支持我们的假设。我们讨论了对心理契约文献和团队动力学文献（尤其是团队认同和 TMX 的团队动力学）的影响。(PsycInfo Database Record (c) 2024 APA, all rights reserved)。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Applied Psychology Multiple-

CiteScore

17.60

自引率

6.10%

发文量

175

期刊介绍： The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including: 1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses). 2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research. 3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.