Exploring the impact of forced teleworking on counterproductive work behavior: the role of event strength and work-family conflict

IF 5.9 3区管理学 Q1 BUSINESS

Internet Research Pub Date : 2024-08-08 DOI:10.1108/intr-08-2023-0658

Yuan Liang, Tung-Ju Wu, Weipeng Lin

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引用次数: 0

Abstract

Purpose

Most employees are forced to telework due to the COVID-19 pandemic, which brings novel, disruptive, and critical challenges both in work and life. Based on event system theory and equity theory, this research explores how and when forced teleworking event strength (i.e. novelty, disruption, and criticality) affects employees’ work and life-related outcomes.

Design/methodology/approach

We conducted two studies to test the hypothesized moderated mediation model (Study 1: an experiment survey, N = 141; Study 2: a time-lagged survey, N = 243) with employees forced to telework from China.

Findings

The results largely support our hypotheses. Study 1 indicates that the manipulation of forced teleworking event strength (high vs low) is effective, and the main effect of forced teleworking event strength on work-family conflict is significant. Moreover, Study 2 shows that work-family conflict mediates the relationship between forced teleworking event strength (i.e. novelty, disruption, and criticality) and counterproductive work behavior (CWB). Furthermore, perceived overqualification positively moderates the relationship between work-family conflict and CWB. In detail, the relationship between work-family conflict and CWB becomes stronger when perceived overqualification is higher.

Originality/value

This research provides a new perspective on how forced teleworking event strength impacts CWB and advances the literature on the relevant theories.

查看原文本刊更多论文

探索强制远程办公对反生产性工作行为的影响：事件强度和工作与家庭冲突的作用

目的由于 COVID-19 大流行病给工作和生活带来了新颖性、破坏性和关键性的挑战，大多数员工被迫远程工作。基于事件系统理论和公平理论，本研究探讨了被迫远程办公事件强度（即新颖性、破坏性和关键性）如何以及何时影响员工的工作和生活相关结果。研究结果研究结果在很大程度上支持了我们的假设。研究 1 表明，对被迫远程工作事件强度（高与低）的操纵是有效的，被迫远程工作事件强度对工作-家庭冲突的主效应是显著的。此外，研究 2 表明，工作-家庭冲突在被迫远程工作事件强度（即新颖性、干扰性和临界性）与适得其反的工作行为（CWB）之间起到了中介作用。此外，感知到的过高素质对工作-家庭冲突与 CWB 之间的关系起着积极的调节作用。具体而言，当感知到的过高资格越高时，工作-家庭冲突与 CWB 之间的关系就越强。原创性/价值这项研究为被迫远程工作事件强度如何影响 CWB 提供了一个新的视角，并推动了相关理论文献的发展。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Internet Research 工程技术-电信学

CiteScore

11.20

自引率

10.20%

发文量

审稿时长

>12 weeks

期刊介绍： This wide-ranging interdisciplinary journal looks at the social, ethical, economic and political implications of the internet. Recent issues have focused on online and mobile gaming, the sharing economy, and the dark side of social media.