Advancing ocular oncology care through teleophthalmology: a patient-centric perspective.

IF 3.3 4区 医学 Q1 OPHTHALMOLOGY
Paige Campbell, R Trafford Crump, Emily Laycock, Asher Khan, Ezekiel Weis
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引用次数: 0

Abstract

Objective: Assessing patient satisfaction is an important component of understanding a program's efficacy and quality. The purpose of this study is to evaluate patient satisfaction with a teleophthalmology program tailored for ocular oncology that provides screening, remote assessment, care planning, and follow-up.

Study design: Retrospective survey.

Methods: An adapted version of the Telehealth Satisfaction Scale, consisting of the 8 questions plus 5 additional questions specific to the teleophthalmology program, was used to survey patients. The teleophthalmology program involves diagnostic imaging, remote physician assessments, and follow-up phone calls from health care team members to deliver results to patients. For reporting, the Consensus-Based Checklist for Reporting of Survey Studies was used. T-tests explored satisfaction differences across demographics and teleophthalmology visits.

Results: Among the 95 patients contacted, 91 agreed to participate in the survey (96% response rate). Participants exhibited high overall satisfaction with the teleophthalmology program, reflected in a mean Telehealth Satisfaction Scale score of 28.88 (SD = 3.35 of 32). The median number of teleophthalmology visits completed was 4.0 (range of 1-8 appointments). No significant differences in satisfaction were found on the basis of age (P = 0.56), urban or rural residence (P = 0.17), or the number of telemedicine appointments (P = 0.51).

Conclusions: This analysis displays high satisfaction levels among patients within an ocular oncology clinic participating in the current telemedicine program, irrespective of age, geography, or number of teleophthalmology visits. Participants reported having their health care needs met with minimal clinical encounters due to remote consultations and telephone communications.

通过远程眼科推进眼部肿瘤治疗:以患者为中心的视角。
目的:评估患者满意度是了解项目疗效和质量的重要组成部分。本研究旨在评估患者对远程眼科项目的满意度,该项目为眼部肿瘤学量身定制,提供筛查、远程评估、护理计划和随访服务,并评估其在满足患者医疗保健需求方面的有效性:研究设计:回顾性调查:采用改编版远程医疗满意度量表对患者进行调查,该量表由 8 个问题和 5 个针对远程眼科项目的附加问题组成。远程眼科项目包括诊断成像、远程医生评估和医疗团队成员的后续电话,以便向患者提供结果。在报告方面,采用了基于共识的调查研究报告核对表:在所联系的 95 名患者中,有 91 人同意参与调查(回复率为 96%)。参与者对远程眼科项目的总体满意度很高,远程医疗满意度量表的平均值为 28.88(SD = 3.35,共 32 分)。远程眼科就诊次数的中位数为 4.0 次(1-8 次不等)。T 检验探讨了不同人口统计学特征和远程眼科就诊次数之间的满意度差异。在年龄(P = 0.56)、城乡居住地(P = 0.17)或远程医疗预约次数(P = 0.51)方面未发现明显差异:这项分析表明,无论年龄、地域或远程眼科就诊次数如何,参与当前远程医疗项目的眼部肿瘤诊所的患者对项目的满意度都很高。参加者表示,由于远程会诊和电话沟通,他们只需很少的临床接触就能满足自己的医疗保健需求。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
3.20
自引率
4.80%
发文量
223
审稿时长
38 days
期刊介绍: Official journal of the Canadian Ophthalmological Society. The Canadian Journal of Ophthalmology (CJO) is the official journal of the Canadian Ophthalmological Society and is committed to timely publication of original, peer-reviewed ophthalmology and vision science articles.
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