ESTRATÉGIAS E DESAFIOS NA GESTÃO DE PESSOAS NO SERVIÇO PÚBLICO FEDERAL UMA REVISÃO BIBLIOGRÁFICA

Abstract

Introduction: Public administration is always changing, seeking new forms of management with the aim of improving and achieving good institutional results. These forms of employee improvement include: development, training, quality of life at work, ensuring efficiency and organizational effectiveness in the public service. General Objective: The aim of this study was to identify the main strategies and challenges faced in people management within the federal public service. The research aimed to identify successful practices and common obstacles encountered by public organizations in managing their human resources, as well as propose innovative solutions to improve the efficiency and effectiveness of the sector. Method: The research was conducted through a bibliographic review, exploring academic literature and relevant case studies for the Brazilian federal public sector. The qualitative approach was used to deeply understand the strategies and challenges of people management, while the descriptive method allowed for categorizing and describing the main practices and obstacles identified. Main Results: The study's results revealed that effective strategies for people management in the public sector include competency-based management, human capital valorization, continuous training and development, participatory management, and organizational climate management. People governance was also identified as an essential element to ensure transparency and accountability in the public sector. On the other hand, significant challenges were highlighted, such as resistance to change, difficulties in attracting and retaining talent, bureaucratic and rigid regulations, as well as an organizational culture unfavorable to innovation. The lack of investment in capacity-building and professional development was another recurring issue found in the literature. The study suggests that future research should investigate the practical implementation of the identified strategies, as well as explore the relationship between people management and other fields within the public sector, such as technology and innovation. Furthermore, studies focused on diversity and inclusion could help create more equitable and innovation-friendly workplaces. In summary, the research contributes to a broader understanding of the practices and challenges of people management in the federal public sector, providing insights for managers and policymakers seeking to improve the efficiency and effectiveness of public organizations.