Sources of occupational stress in UK construction projects: an empirical investigation and agenda for future research

Abstract

PurposeWhile stress, anxiety and depression rank as the second leading cause of work-related ill health in the UK construction sector, there exists a scarcity of empirical studies explicitly focused on investigating the sources of occupational stress among construction workers and professionals at both the construction project and supply chain levels. This study seeks to identify and investigate the primary stressors (sources of stress) in UK construction projects and to propose effective strategies for preventing or reducing stress in this context.Design/methodology/approachThe study adopted a qualitative multi-methods research approach, comprising the use of a comprehensive literature review, case study interviews and a focus group. It utilised an integrated deductive-inductive approach theory building using NVivo software. In total, 19 in-depth interviews were conducted as part of the case-study with a well-rounded sample of construction professionals and trade supervisors, followed by a focus group with 12 policy influencers and sector stakeholders to evaluate the quality and transferability of the findings of the study.FindingsThe results reveal seven main stressors and 35 influencing factors within these 7 areas of stress in a UK construction project, with “workflow interruptions” emerging as the predominant stressor. In addition, the results of the focus-group, which was conducted with a sample of 12 prominent industry experts and policy influencers, indicate that the findings of the case study are transferrable and could be applicable to other construction projects and contexts. It is, therefore, recommended that these potential stressors be addressed by the project team as early as possible in construction projects. Additionally, the study sheds empirical light on the limitations of the critical path method and identifies “inclusive and collaborative planning” as a proactive strategy for stress prevention and/or reduction in construction projects.Research limitations/implicationsThe findings of this study are mainly based on the perspectives of construction professionals at managerial and supervisory levels. It is, therefore, suggested that future studies are designed to focus on capturing the experiences and opinions of construction workers/operatives on the site.Practical implicationsThe findings from this study have the potential to assist decision-makers in the prevention of stress within construction projects, ultimately enhancing workforce performance. It is suggested that the findings could be adapted for use as Construction Supply Chain Management Standards to improve occupational stress management and productivity in construction projects. The study also provides decision-makers and practitioners with a conceptual framework that includes a list of effective strategies for stress prevention or reduction at both project and organisational levels. It also contributes to practice by offering novel ideas for incorporating occupational stress and mental health considerations into production planning and control processes in construction.Originality/valueTo the best of the authors’ knowledge, this is the first, or one of the very few studies, to explore the concept of occupational stress in construction at the project and supply chain levels. It is also the first study to reveal “workflow” as a predominant stressor in construction projects. It is, therefore, suggested that both academic and industry efforts should focus on finding innovative ways to enhance workflow and collaboration in construction projects, to improve the productivity, health and well-being of their workforce and supply chain. Further, it is suggested that policymakers should consider the potential for incorporating “workflow” into the HSE's Management Standards for stress prevention and management.