Good tools are essential to do the job: A study of impact of digital competencies on innovative work behavior of Chinese remote work employees

IF 2 4区管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Information Development Pub Date : 2024-07-26 DOI:10.1177/02666669241264748

Zhe Liu, Xuan Chen, Yan Ni

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引用次数: 0

Abstract

This study, grounded in the Job Demands-Resources theory, explores the relationship between digital competencies (DC) and innovative work behavior (IWB), introducing e-work self-efficacy (e-SE), e-work boundary strategy (e-BS), and organizational commitment (OC) during organizational isolation to examine their internal influencing mechanisms. The study conducted two-stage online questionnaire survey to obtain a final sample of 369 remote workers in China. Hypotheses were tested with triple mediation model. The findings reveal a compound multiple mediation effect among the variables, specifically demonstrating that (1) DC positively predicts IWB, e-SE, OC, and e-BS; (2) e-SE positively predicts OC and e-BS; (3) OC positively predicts IWB; (4) e-BS positively predicts IWB. (5) In the mediation model, the direct effect of DC on IWB is significant; (6) e-SE, OC, and e-BS play a significant mediating role in the relationship between DC and IWB; (7) e-SE, OC play a significant chained mediating role in the relationship between DC and IWB; (8) e-SE, e-BS play a significant chained mediating role in the relationship between DC and IWB. This study explores the relationship between DC and IWB, shedding light on its underlying mechanisms. By delving into the behaviors of remote work employees, this research offers more effective management strategies and practical recommendations for businesses and organizations, including tailored approaches to enhance remote employee engagement, productivity, and overall well-being. Additionally, the findings will present new perspectives and research avenues for academic studies, contributing to the advancement of theoretical understanding of employee behavior in remote work settings within the digital economy era.

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工作离不开好工具：数字化能力对中国远程工作员工创新工作行为的影响研究

本研究以工作需求-资源理论为基础，探讨数字化能力（DC）与创新工作行为（IWB）之间的关系，引入组织隔离期间的电子工作自我效能感（e-SE）、电子工作边界策略（e-BS）和组织承诺（OC），研究其内部影响机制。研究通过两个阶段的在线问卷调查，最终获得了 369 名中国远程工作者样本。研究采用三重中介模型对假设进行了检验。研究结果显示，各变量之间存在复合多重中介效应，具体表现为：（1）DC 正向预测 IWB、e-SE、OC 和 e-BS；（2）e-SE 正向预测 OC 和 e-BS；（3）OC 正向预测 IWB；（4）e-BS 正向预测 IWB。(5）在中介模型中，DC 对 IWB 的直接影响显著；（6）e-SE、OC 和 e-BS 在 DC 与 IWB 的关系中起显著中介作用；（7）e-SE、OC 在 DC 与 IWB 的关系中起显著连锁中介作用；（8）e-SE、e-BS 在 DC 与 IWB 的关系中起显著连锁中介作用。本研究探讨了 DC 与 IWB 的关系，揭示了其内在机制。通过深入研究远程工作员工的行为，本研究为企业和组织提供了更有效的管理策略和实用建议，包括量身定制的方法，以提高远程员工的参与度、生产力和整体福祉。此外，研究结果还将为学术研究提供新的视角和研究途径，有助于推进对数字经济时代远程工作环境中员工行为的理论理解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Development INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

5.10

自引率

5.30%

发文量

期刊介绍： Information Development is a peer-reviewed journal that aims to provide authoritative coverage of current developments in the provision, management and use of information throughout the world, with particular emphasis on the information needs and problems of developing countries. It deals with both the development of information systems, services and skills, and the role of information in personal and national development.