Factors associated with adherence to a public mobile nutritional health intervention: Retrospective cohort study

Abstract

Background

Obesity is a global health issue affecting over 2 billion people. Mobile health apps, specifically nutrition apps, have been identified as promising solutions to combat obesity. However, research on adherence to nutrition apps is scarce, especially for publicly available apps without monetary incentives and personal onboarding. Understanding factors associated with adherence is essential to improve the efficacy of these apps. This study aims to identify such factors by analyzing a large dataset of a free and publicly available app (“MySwissFoodPyramid”) that promotes healthy eating through dietary self-monitoring and nutrition literacy delivered via a conversational agent.

Methods

A retrospective analysis was conducted on 19,805 users who used the app for at least two days between November 2018 and May 2022. Adherence was defined as completing a food diary by tracking dietary intake over a suggested period of three days. Users who finished multiple diaries were considered long-term adherent. The associations between the day and time of installation, tutorial use, reminder use, and conversational agent choice were examined regarding adherence, long-term adherence, and the number of completed diaries.

Results

Overall, 66.8% of included users were adherent, and 8.5% were long-term adherent. Users who started the intervention during the day (5 a.m.–7 p.m.) were more likely to be adherent and completed more diaries. Starting to use the intervention between Sunday and Wednesday was associated with better adherence and a higher number of completed diaries. Users who chose the female conversational agent were more likely to be adherent, long-term adherent, and completed more diaries. Users who skipped the tutorial were less adherent and completed fewer diaries. Users who set a follow-up reminder were more likely to be long-term adherent and completed more diaries.

Conclusions

This study demonstrates the potential of digital health interventions to achieve comparably high adherence rates, even without monetary incentives or human-delivered support. It also reveals factors associated with adherence highlighting the importance of app tutorials, customizable reminders, tailored content, and the date and time of user onboarding for improving adherence to mHealth apps. Ultimately, these findings may help improve the effectiveness of digital health interventions in promoting healthy behaviors.