Challenges for libraries and librarians at the nexus of the digital age and the dawn of the Fourth Industrial Revolution

Abstract

Purpose The purpose of this paper is to examine the current climate in each library sector and to determine how ready libraries and librarians might be for technological change. In particular, the author sought to determine what barriers or challenges might exist and where there are strengths. Design/methodology/approach Current and former library workers were surveyed via social media and by using an interview process. All were questioned about their opinions on the current situation in libraries and both the institutional and personal readiness for technological change that will result from the Fourth Industrial Revolution. Librarians and technicians from all library sectors responded. The author also included her perspectives on the issues raised. Findings The findings were that although there is a certain level of cross-over in the specific challenges each library sector faces, there are unique and consequential issues found in each of school, public, special and academic and research libraries. Although the problems encountered by library workers and the libraries they work for may confound their ability to lead change, the profession has a history of flexibility and resilience in the face of technological change. Readers are advised to be aware of both the difficult realities they are facing and seek ways to move forward. Originality/value This column is unique in that it provides insights from library workers who led and nurtured libraries through the digital revolution of the 1970s through to the early 2000s. These individuals are able to explain how libraries have changed over decades and to identify the new stresses and challenges their sector faces. Despite what may seem to be a possibly dim outlook for the future, their oral history of successful change in libraries brings light and hope for future positive outcomes in the face of the Fourth Industrial Revolution.