Exploring care experiences and satisfaction: a descriptive qualitative study of hospitalised older adults

Abstract

This article explores the experiences of hospitalised older adults concerning the care they receive from family carers. Employing a descriptive qualitative approach, alongside semi-structured interviews, data were gathered from eight older adults admitted to a teaching hospital in the Ashanti Region of Ghana. The nature of care received by older adults and their attitudes towards it emerged as the two overarching themes identified from the data. Given the dissatisfaction levels with the care provided to older adults and the importance of familial support for them, implementing interventions that foster collaboration between the state and families to offer supportive services for older adults and their carers could enhance satisfaction with care and contribute to the sustainability of long-term care for older adults.