A mixed methods evaluation of online discussion tools in higher education

Abstract

We present a mixed methods comparative assessment of three online discussion tools widely used in higher education. We combine different data types (quantitative, qualitative) and sources (usage data, survey responses) to assess Piazza, Padlet, and Blackboard discussion boards. We highlight and discuss the differences between, and relative merits of, the tools and report the preferences of students on a large introductory Economics unit for them. We summarise lessons learnt from using the tools and make recommendations to engender greater student engagement with online discussion spaces.