Towards enhanced performance: an integrated framework of emotional valence, arousal, and task demand.

IF 2 3区工程技术 Q3 ENGINEERING, INDUSTRIAL

Ergonomics Pub Date : 2024-12-01 Epub Date: 2024-07-14 DOI:10.1080/00140139.2024.2370440

Alina Schmitz-Hübsch, M E Gruber, Yazmin Diaz, Maria Wirzberger, P A Hancock

引用次数: 0

Abstract

Extensive evaluations exist concerning the linkage between objective task demands and subsequent effects on user performance. However, the human user also experiences a range of emotions related to external task demands. Problematically, little is known about the associations between emotional valence, and arousal associated with the task demand-performance axis. In this paper, we advance a theoretical model concerning such interactive influences using three dimensions: (1) emotional valence, (2) arousal, and (3) task demand. The model evaluates the impact of these dimensions on user performance. It also identifies critical emotional user states, particularly those resulting in negative performance effects, as well as non-critical emotional states that can positively impact performance. Finally, we discuss the implications for affect-adaptive systems that can mitigate the impact of critical emotional states while leveraging the benefits of non-critical ones.

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提高绩效：情绪情感、唤醒和任务需求的综合框架。

关于客观任务需求与随后对用户性能的影响之间的联系，已有大量评估。然而，人类用户也会体验到一系列与外部任务需求相关的情绪。但问题是，人们对与任务需求-绩效轴相关的情绪价值和唤醒之间的关联知之甚少。在本文中，我们从三个维度推进了有关这种交互影响的理论模型：(1) 情绪价值、(2) 觉醒和 (3) 任务需求。该模型评估了这些维度对用户表现的影响。它还确定了关键的用户情绪状态，特别是那些会对性能产生负面影响的情绪状态，以及那些会对性能产生积极影响的非关键情绪状态。最后，我们讨论了情绪自适应系统的意义，该系统可以减轻关键情绪状态的影响，同时利用非关键情绪状态的益处。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Ergonomics 工程技术-工程：工业

CiteScore

4.60

自引率

12.50%

发文量

147

审稿时长

6 months

期刊介绍： Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives. The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.