The effects of telepresence with real-time video and audio communication on parent-infant interaction and staff experience in neonatal intensive care unit

PEC innovation Pub Date : 2024-07-05 DOI:10.1016/j.pecinn.2024.100315

Tomoko Saito , Tomoyuki Shimokaze , Miku Niizuma , Masako Suzuki , Makiko Toyoshima , Katsuaki Toyoshima

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Abstract

Objective

We implemented an online visitation system named “telepresence” in the neonatal intensive care unit (NICU) for family members at home to communicate with their babies in real-time using video and audio. This study evaluated the impact of this system on families and medical staff.

Methods

Nineteen families of babies admitted to the NICU between 2022 and 2023 and 65 medical staff participated. Each family experienced two weeks of virtual visits. Changes in parental depression and attachment were assessed.

Result

Before and after telepresence, the median Edinburgh Postnatal Depression Scale score reduced from 6 to 4 (p = 0.026), and the Mother-to-Infant Bonding Scale score showed a decreasing trend, with both medians at 2 (p = 0.057). Eighty-nine percent of the parents and 97% of staff reported that telepresence did not increase parental stress, and 88% of parents felt positive changes in their baby's siblings. All parents wanted to visit their babies in person after seeing them on camera.

Conclusion

Telepresence improved parental mental health, reduced family distress, and supported connection with their infants, making them eager to visit in person.

Innovations

This technology potentially make parents want to visit more by helping them feel more connected to their infants.

查看原文本刊更多论文

在新生儿重症监护室中，实时视频和音频通信的远程呈现对父母与婴儿互动和工作人员体验的影响

目的我们在新生儿重症监护室（NICU）实施了一个名为 "远程呈现 "的在线探视系统，让家中的家庭成员可以通过视频和音频与婴儿进行实时交流。这项研究评估了这一系统对家属和医务人员的影响。方法2022 年至 2023 年期间，19 个新生儿重症监护室的婴儿家属和 65 名医务人员参与了这项研究。每个家庭都经历了两周的虚拟探访。结果在远程呈现之前和之后，爱丁堡产后抑郁量表的中位数从 6 分降至 4 分（p = 0.026），母婴结合量表的得分呈下降趋势，中位数均为 2 分（p = 0.057）。89% 的家长和 97% 的工作人员表示，远程呈现没有增加家长的压力，88% 的家长感觉到婴儿的兄弟姐妹有了积极的变化。结论远程呈现改善了父母的心理健康，减少了家庭的痛苦，支持了他们与婴儿的联系，使他们渴望亲自探望婴儿。创新之处这项技术通过帮助父母感受到与婴儿的更多联系，有可能使他们更愿意探望婴儿。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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