Using value co-creation behavior as a mediator to explore the influence of virtual tourism community characteristics on destination brand equity

IF 4 Q2 BUSINESS
Lishan Xie, Xinhua Guan, Shih-Shuo Yeh, Tzung-Cheng Huan
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Abstract

This paper investigates the influence of community characteristics (community leaders’ enthusiasm and community members’ offline activities) on destination brand equity (destination brand image and destination brand awareness) by considering value co-creation in virtual tourism communities. By obtaining 344 usable questionnaires, it was possible to perform structural equation modeling to test hypotheses. This study finds that virtual tourism community leaders’ enthusiasm and community members’ offline activities have positive influences on community members’ value co-creation behavior, which consequently impacts destination brand image and destination brand awareness. Furthermore, community members’ value co-creation behavior partially mediates the influence of community leaders’ enthusiasm on destination brand image and destination brand awareness. This study contributes by offering new evidence for destination brand equity antecedents, enriching virtual tourism community literature, and guiding community leaders in fostering positive member behavior, while providing valuable insights for local brand managers and destination management organizations in tourism planning and policy formulation.

Abstract Image

以价值共创行为为中介,探讨虚拟旅游社区特征对目的地品牌资产的影响
本文通过考虑虚拟旅游社区中的价值共创,研究了社区特征(社区领袖的热情和社区成员的线下活动)对目的地品牌资产(目的地品牌形象和目的地品牌知名度)的影响。通过获得 344 份可用调查问卷,可以进行结构方程建模来检验假设。研究发现,虚拟旅游社区领导者的热情和社区成员的线下活动对社区成员的价值共创行为有积极影响,进而影响目的地品牌形象和目的地品牌认知度。此外,社区成员的价值共创行为部分地调节了社区领袖的热情对目的地品牌形象和目的地品牌认知度的影响。本研究为目的地品牌资产的前因提供了新的证据,丰富了虚拟旅游社区的文献,指导社区领导者培养成员的积极行为,同时也为地方品牌管理者和目的地管理机构在旅游规划和政策制定方面提供了有价值的启示。
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来源期刊
CiteScore
8.80
自引率
9.80%
发文量
30
期刊介绍: The Journal publishes original and insightful peer-reviewed articles as well as industry-based case studies plus invited expert commentaries and editorials which rigorously consider:models and theories effectively used in brand management research and practicehow the world's leading companies are managing their brandsthe latest thinking techniques and initiatives used by agencies and consultantscurrent case studies which explore leading organisations' practical experiences the problems faced and the lessons learnedapplied research from leading business schools research institutes and universitiesIf after reading the aims and scope you consider your article potentially relevant you may submit your work?for consideration as per the?normal process. The Journal Editors do not ordinarily discuss potential suitability of articles prior to submission.The Journal also regularly publishes themed special issues and is essential reading for brand strategists in both private and public sector organisations and academics in universities and business schools - including:Professors and LecturersMaster MBA and PhD studentsBrand ResearchersMarketing and Branding ConsultantsHeads of Branding Brand Directors and ManagersMarketing DirectorsBusiness Development ManagersHeads of Corporate CommunicationsCEOs and Managing DirectorsAgency DirectorsPlanning Directors and Strategic PlannersIP Lawyers and Patent AttorneysTopics covered include but are not limited to:Online or Digital BrandingBrand Metrics and/or AnalyticsLuxury BrandingBrand Ethics and/or Corporate Social ResponsibilityBrand and Finance Brand Reputation Identity and ImageBrand Relationship Loyalty or LoveBranding and TechnologyBranding Innovation and/or R&DBrand Valuation Integrated Brand CommunicationBrand ManagementBrand EquityBrand Community (Online)Product BrandingService BrandingBusiness-to-Business BrandingRetail BrandingPrivate Label Branding Brand Heritage and History Qualitative and Quantitative Brand ResearchBrand Architecture and PortfoliosBrand Alliances and MergersCorporate Brand ManagementBrand ExperienceBrand CrisesBrand CounterfeitsBrand and LawBrand Extension and Brand Growth Brand Credibility and TrustOpen Brand ManagementBrand Elements (Logo Naming Packaging etc.)Branding for Profit and Non-Profit OrganisationsBrand Co-creation Brand Research Methods
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