Averse to what: Consumer aversion to algorithmic labels, but not their outputs?

IF 6.3 2区 心理学 Q1 PSYCHOLOGY, MULTIDISCIPLINARY
Shwetha Mariadassou, Anne-Kathrin Klesse, Johannes Boegershausen
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引用次数: 0

Abstract

Inspired by significant technical advancements, a rapidly growing stream of research explores human lay beliefs and reactions surrounding AI tools, which employ algorithms to mimic elements of human intelligence. This literature predominantly documents negative reactions to these tools or the underlying algorithms, often referred to as algorithm aversion or, alternatively, a preference for humans. This article proposes a third interpretation: people may be averse to their labels, but appreciative of their output. This perspective offers three core insights for how we study people's reactions to algorithms. Research would benefit from (1) carefully considering the labeling of AI tools, (2) broadening the scope of study to include interactions with these tools, and (3) accounting for their technical configuration.

反感什么:消费者反感算法标签,但不反感算法输出?
受重大技术进步的启发,越来越多的研究开始探讨人类对人工智能工具的看法和反应。这些文献主要记录了人们对这些工具或底层算法的负面反应,通常被称为算法厌恶或人类偏好。本文提出了第三种解释:人们可能对其标签感兴趣,但对其输出感兴趣。这一观点为我们研究人们对算法的反应提供了三个核心启示。研究将受益于:(1)仔细考虑人工智能工具的标签;(2)扩大研究范围以包括与这些工具的互动;以及(3)考虑它们的技术配置。
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来源期刊
Current Opinion in Psychology
Current Opinion in Psychology PSYCHOLOGY, MULTIDISCIPLINARY-
CiteScore
12.10
自引率
3.40%
发文量
293
审稿时长
53 days
期刊介绍: Current Opinion in Psychology is part of the Current Opinion and Research (CO+RE) suite of journals and is a companion to the primary research, open access journal, Current Research in Ecological and Social Psychology. CO+RE journals leverage the Current Opinion legacy of editorial excellence, high-impact, and global reach to ensure they are a widely-read resource that is integral to scientists' workflows. Current Opinion in Psychology is divided into themed sections, some of which may be reviewed on an annual basis if appropriate. The amount of space devoted to each section is related to its importance. The topics covered will include: * Biological psychology * Clinical psychology * Cognitive psychology * Community psychology * Comparative psychology * Developmental psychology * Educational psychology * Environmental psychology * Evolutionary psychology * Health psychology * Neuropsychology * Personality psychology * Social psychology
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