Increasing Emotional Distress and Use of Health Services among Hospitality Industry Workers During and After the COVID-19 Lockdown.

IF 3.4 3区医学 Q1 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Ethnicity & Disease Pub Date : 2024-07-02 eCollection Date: 2024-02-01 DOI:10.18865/ed.34.2.75

Pearl C Kim, Christopher Cochran, Billy Bai, Neeraj Bhandari, Bethany Khan, Estella Sky Keyoung, Jay J Shen

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引用次数: 0

Abstract

Objective: To examine the emotional distress situation among hospitality industry workers and their access to and use of health care including telehealth services during the COVID-19 pandemic.

Methods: A survey was administered on the Qualtrics platform both in English and Spanish from November 18, 2020, to November 30, 2020, through the Culinary Workers Union in Nevada. A total of 1182 union members participated in the survey, of whom 892 completed the survey. Descriptive and multivariable regression analyses were conducted.

Results: Among 892 respondents, 78% were people of color; 71% were laid off or furloughed during the COVID-related shutdown, but most had access to health care. Further, 78.8% experienced at least 2 or more signs of emotional distress during the pandemic. Females and unemployment status were positively associated with experiencing emotional distress. About 43.5% received care through telehealth, although most did not prefer telehealth (74.2%). Only 18.3% of non-telehealth users were interested in telehealth and 15.0% had never heard about telehealth.

Conclusions: Health insurance coverage is essential for access to health services regardless of employment status. Strengthening mental health services, including psychological counselling for hospitality workers, is needed in such public health emergency situations as the ongoing COVID-19 pandemic.

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在 COVID-19 封锁期间和之后，酒店业工人的情绪困扰和使用医疗服务的情况不断增加。

目的研究在 COVID-19 大流行期间酒店业工人的情绪困扰情况及其获得和使用医疗保健（包括远程医疗服务）的情况：2020 年 11 月 18 日至 2020 年 11 月 30 日，通过内华达州烹饪工人工会在 Qualtrics 平台上以英语和西班牙语进行了一项调查。共有 1182 名工会会员参与了调查，其中 892 人完成了调查。调查进行了描述性分析和多变量回归分析：在 892 名受访者中，78% 是有色人种；71% 在与 COVID 相关的停工期间被解雇或停工，但大多数人都能获得医疗保健。此外，78.8%的受访者在大流行期间至少经历过两次或两次以上的情绪困扰。女性和失业状况与情绪困扰呈正相关。约 43.5% 的人通过远程医疗接受了治疗，但大多数人并不喜欢远程医疗（74.2%）。只有 18.3% 的非远程保健用户对远程保健感兴趣，15.0% 的用户从未听说过远程保健：结论：无论就业状况如何，医疗保险对于获得医疗服务至关重要。在 COVID-19 大流行这样的公共卫生紧急情况下，需要加强心理健康服务，包括为酒店服务人员提供心理咨询。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Ethnicity & Disease 医学-公共卫生、环境卫生与职业卫生

CiteScore

6.30

自引率

0.00%

发文量

审稿时长

6-12 weeks

期刊介绍： Ethnicity & Disease is an international journal that exclusively publishes information on the causal and associative relationships in the etiology of common illnesses through the study of ethnic patterns of disease. Topics focus on: ethnic differentials in disease rates;impact of migration on health status; social and ethnic factors related to health care access and health; and metabolic epidemiology. A major priority of the journal is to provide a forum for exchange between the United States and the developing countries of Europe, Africa, Asia, and Latin America.