Relationship between workplace ostracism and job productivity: the mediating effect of emotional exhaustion and lack of motivation

IF 3.3 Q2 BUSINESS

Asia-Pacific Journal of Business Administration Pub Date : 2024-06-21 DOI:10.1108/apjba-08-2023-0408

Raed Ibrahim, Banji Rildwan Olaleye

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引用次数: 0

Abstract

Purpose

Drawing on the transactional theory of stress and coping, this paper aims to identify the relationship between workplace ostracism and job productivity by analyzing the mediating role of emotional exhaustion and lack of motivation.

Design/methodology/approach

We collected data from a sample of 396 employees from 20 manufacturing companies in Jordan using a survey-based, two-tiered approach. The partial least squares structural equation modeling method was used to test the direct and indirect effects of ostracism on productivity.

Findings

The findings show that workplace ostracism increases emotional exhaustion and motivation, and indirectly decreases job productivity through the mediating role of emotional exhaustion and lack of motivation.

Originality/value

The study provides a theoretical foundation on which various companies can base their understanding of workplace ostracism and its relationship to job productivity. By focusing on increased exhaustion and lack of motivation, this study analyzes current literature to establish the impacts on areas of interest and identify expectations in the context of productivity, as well as enhance comprehension of the detrimental effects of workplace ostracism on productivity.

查看原文本刊更多论文

工作场所排斥与工作效率之间的关系：情绪衰竭和缺乏动力的中介效应

目的本文以压力与应对的交易理论为基础，旨在通过分析情绪衰竭和缺乏动力的中介作用来确定工作场所排斥与工作效率之间的关系。研究结果研究结果表明，职场排斥会增加员工的情绪衰竭和工作动力，并通过情绪衰竭和工作动力不足的中介作用间接降低工作效率。本研究通过聚焦于情绪衰竭和缺乏动力的加剧，分析了当前的文献，从而确定了对相关领域的影响，明确了在生产率方面的预期，并加深了对职场排斥对生产率不利影响的理解。

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来源期刊

Asia-Pacific Journal of Business Administration BUSINESS-

CiteScore

7.20

自引率

13.20%

发文量

期刊介绍： The Asia Pacific Journal of Business Administration (APJBA) publishes original research on: Business Strategy and Policy, Accounting and Board Governance, Marketing and People Management, and Operations and Supply Chain Management. The journal welcomes practical and skill-based submissions in these areas. There is particular interest in submissions regarding: Sustainable Business Practices, Quality Management Practices, Innovation and Creativity in Management, as well as Managing a Learning Organisation. The Asia Pacific region is full of collaborations between government, NGOs and private enterprise. Submissions are welcome which contribute to our understanding of partnerships and the cross-cultural issues. Research methods vary, and the journal is interested in the full diverse of qualitative (case and action research, etc) as well as quantitative survey studies and their recommendations. The APJBA seeks to become a forum for both established scholars and early career researchers in all aspects of management and business in the Asia-Pacific region. Emphasis is on rigour and relevance, on theory and practice, in a globalised scholarly environment.