Institutional forces, leapfrogging effects, and innovation status: Evidence from the adoption of a continuously evolving technology in small organizations

IF 12.9 1区管理学 Q1 BUSINESS

Technological Forecasting and Social Change Pub Date : 2024-06-29 DOI:10.1016/j.techfore.2024.123529

Wenshin Chen , Raffaele Filieri

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引用次数: 0

Abstract

Although SMEs' innovation adoption has been widely studied, little research has explored how SMEs strategize a continuously evolving technology in a complex institutional context over time. Drawing from institutional perspectives, our case study, based on 44 interviews and field observation, seeks to analyze how institutional forces interact with the Wi-Fi adoption process at three small organizations with different innovation statuses. Results reveal the significance of institutional forces in shaping small organizations' technology adoption process. At the knowledge stage, institutional forces stem from the champion's advocacy and institutional pressures. At the persuasion and implementation stages, they are embedded in organizations' actions in following the institutional trend and complying with institutional norms. At the confirmation stage, they can be observed in organizations' shaping institutional changes or leapfrogging institutional trends. These insights challenge and extend the traditional linear perspective of innovation diffusion and contribute to the literature on technology adoption, digital transformation, innovation leapfrogging, institutional theory, and SMEs. Managerially, we propose three strategic responses (i.e., trend reformulation, service differentiation, complete transformation) that urge SMEs to utilize leapfrogging effects of technologies to renovate their innovation status.

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制度力量、跃进效应和创新状况：小型组织采用不断发展的技术的证据

虽然对中小企业采用创新的研究很多，但很少有研究探讨中小企业如何在复杂的制度背景下制定持续发展的技术战略。我们的案例研究从制度视角出发，基于 44 个访谈和实地观察，试图分析制度力量如何与三个具有不同创新状况的小型组织的 Wi-Fi 采用过程相互作用。研究结果揭示了制度力量在小型组织技术采用过程中的重要作用。在知识阶段，制度力量来自倡导者的宣传和制度压力。在说服和实施阶段，制度力量蕴含在组织追随制度潮流和遵守制度规范的行动中。在确认阶段，它们体现在组织塑造制度变革或跨越制度趋势的过程中。这些见解挑战并扩展了创新扩散的传统线性视角，为有关技术采用、数字化转型、创新跨越、制度理论和中小企业的文献做出了贡献。在管理方面，我们提出了三项战略对策（即趋势重塑、服务差异化、全面转型），促使中小企业利用技术的跨越式效应革新自身的创新地位。

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来源期刊

Technological Forecasting and Social Change Multiple-

CiteScore

21.30

自引率

10.80%

发文量

813

期刊介绍： Technological Forecasting and Social Change is a prominent platform for individuals engaged in the methodology and application of technological forecasting and future studies as planning tools, exploring the interconnectedness of social, environmental, and technological factors. In addition to serving as a key forum for these discussions, we offer numerous benefits for authors, including complimentary PDFs, a generous copyright policy, exclusive discounts on Elsevier publications, and more.