Perspectives from individuals who use augmentative and alternative communication on communication access in restaurant settings.

IF 2.1 3区 医学 Q1 AUDIOLOGY & SPEECH-LANGUAGE PATHOLOGY
Kylie Robinson, Shelley Lund
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引用次数: 0

Abstract

Communication accessibility has been defined by many scholars and organizations, but it is generally described as clear communication that everyone can access and understand. The objective of this manuscript was to assess communication accessibility for people who use augmentative and alternative communication (AAC) within a variety of restaurant settings through interviewing five adults who utilize AAC as their primary form of communication. Interviews were qualitatively coded and revealed common communication accessibility themes restaurants and restaurant staff were not implementing, such as direct communication and increasing AAC awareness. The implications of the interview data include its potential usage in training restaurant staff and management to utilize communication accessibility tips and features to increase the communication accessibility of the restaurant patrons they serve, especially for individuals who use AAC. This could then lead researchers in creating a formal training schema for restaurants to implement into their businesses reliably and effectively.

使用辅助和替代性交流手段的个人对餐厅环境中交流通道的看法。
许多学者和组织都对无障碍交流进行了定义,但一般都将其描述为人人都能使用和理解的清晰交流。本手稿旨在通过采访五位使用辅助和替代性交流(AAC)作为主要交流方式的成年人,评估在各种餐厅环境中使用辅助和替代性交流(AAC)的人的交流无障碍性。访谈内容经过定性编码,揭示了餐厅和餐厅员工未实施的常见无障碍交流主题,如直接交流和提高对辅助和替代性交流的认识。访谈数据的意义包括其在培训餐厅员工和管理层方面的潜在用途,即利用沟通无障碍提示和功能来提高餐厅服务对象的沟通无障碍程度,尤其是对使用 AAC 的个人而言。这可能会引导研究人员为餐厅创建一个正式的培训模式,以便在其业务中可靠、有效地实施。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Augmentative and Alternative Communication
Augmentative and Alternative Communication AUDIOLOGY & SPEECH-LANGUAGE PATHOLOGY-
CiteScore
2.80
自引率
15.00%
发文量
25
审稿时长
>12 weeks
期刊介绍: As the official journal of the International Society for Augmentative and Alternative Communication (ISAAC), Augmentative and Alternative Communication (AAC) publishes scientific articles related to the field of augmentative and alternative communication (AAC) that report research concerning assessment, treatment, rehabilitation, and education of people who use or have the potential to use AAC systems; or that discuss theory, technology, and systems development relevant to AAC. The broad range of topic included in the Journal reflects the development of this field internationally. Manuscripts submitted to AAC should fall within one of the following categories, AND MUST COMPLY with associated page maximums listed on page 3 of the Manuscript Preparation Guide. Research articles (full peer review), These manuscripts report the results of original empirical research, including studies using qualitative and quantitative methodologies, with both group and single-case experimental research designs (e.g, Binger et al., 2008; Petroi et al., 2014). Technical, research, and intervention notes (full peer review): These are brief manuscripts that address methodological, statistical, technical, or clinical issues or innovations that are of relevance to the AAC community and are designed to bring the research community’s attention to areas that have been minimally or poorly researched in the past (e.g., research note: Thunberg et al., 2016; intervention notes: Laubscher et al., 2019).
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