{"title":"Interactive cue matters: The moderation role of situational factors in the effects of user comments on news sharing","authors":"Nicky Chang Bi, Ruonan Zhang, Peiqin Chen","doi":"10.1177/20570473241256987","DOIUrl":null,"url":null,"abstract":"Communicators often find it challenging to prioritize the public and manage their comments during risk communication. This study explored the effects of comments as interactivity cues on news diffusion while considering situational factors under the framework of the Situational Theory of Problem Solving in the context of the US-China trade conflict. For this purpose, the researchers conducted an experiment to investigate the effects of interactivity cues and public segmentations on news sharing. The findings suggest that comments elicit different news-sharing behaviors among different segments of the public. The aware public shares more news than the activists/active public who are more likely to share when exposed to news posts with disabled comments than those with enabled comments. The results regarding the different segments of the public suggest the absence of the latent public in hot issues. Furthermore, the results suggest that message attributes have a limited effect on individuals’ information-processing behavior unless considering situational factors. The theoretical contributions and practical implications for communicators are further discussed.","PeriodicalId":1,"journal":{"name":"Accounts of Chemical Research","volume":null,"pages":null},"PeriodicalIF":16.4000,"publicationDate":"2024-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Accounts of Chemical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/20570473241256987","RegionNum":1,"RegionCategory":"化学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CHEMISTRY, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
Abstract
Communicators often find it challenging to prioritize the public and manage their comments during risk communication. This study explored the effects of comments as interactivity cues on news diffusion while considering situational factors under the framework of the Situational Theory of Problem Solving in the context of the US-China trade conflict. For this purpose, the researchers conducted an experiment to investigate the effects of interactivity cues and public segmentations on news sharing. The findings suggest that comments elicit different news-sharing behaviors among different segments of the public. The aware public shares more news than the activists/active public who are more likely to share when exposed to news posts with disabled comments than those with enabled comments. The results regarding the different segments of the public suggest the absence of the latent public in hot issues. Furthermore, the results suggest that message attributes have a limited effect on individuals’ information-processing behavior unless considering situational factors. The theoretical contributions and practical implications for communicators are further discussed.
期刊介绍:
Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance.
Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.