{"title":"A systematic review of mobile payment literature: What has been studied and what should be studied?","authors":"","doi":"10.1016/j.telpol.2024.102795","DOIUrl":null,"url":null,"abstract":"<div><p>Mobile payment presently leads the fintech market as an alternative tool for daily transactions. Mobile payment research has remained limited to the field of technological research, but the need for research from a social science perspective has burgeoned. Therefore, it is paramount to suggest guidelines for future studies by identifying deficiencies that are yet to be discovered in the existing research. This paper first examines the research trends related to mobile payment by conducting an analysis of relevant literature from 2013 to 2023. Following that, it identifies the gap between the current state of academic research and the mobile payment research required by experts by using the analytic hierarchy process. The results indicate that current research on mobile payment tends to focus on the field of business and utilizes user surveys to provide industrial implications, whereas experts demand policy studies in the field of finance that utilize a more diversified research approach. The findings suggest valuable implications for academic researchers, industries, and governments with respect to mobile payment solutions.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.9000,"publicationDate":"2024-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Telecommunications Policy","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0308596124000922","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
Mobile payment presently leads the fintech market as an alternative tool for daily transactions. Mobile payment research has remained limited to the field of technological research, but the need for research from a social science perspective has burgeoned. Therefore, it is paramount to suggest guidelines for future studies by identifying deficiencies that are yet to be discovered in the existing research. This paper first examines the research trends related to mobile payment by conducting an analysis of relevant literature from 2013 to 2023. Following that, it identifies the gap between the current state of academic research and the mobile payment research required by experts by using the analytic hierarchy process. The results indicate that current research on mobile payment tends to focus on the field of business and utilizes user surveys to provide industrial implications, whereas experts demand policy studies in the field of finance that utilize a more diversified research approach. The findings suggest valuable implications for academic researchers, industries, and governments with respect to mobile payment solutions.
期刊介绍：
Telecommunications Policy is concerned with the impact of digitalization in the economy and society. The journal is multidisciplinary, encompassing conceptual, theoretical and empirical studies, quantitative as well as qualitative. The scope includes policy, regulation, and governance; big data, artificial intelligence and data science; new and traditional sectors encompassing new media and the platform economy; management, entrepreneurship, innovation and use. Contributions may explore these topics at national, regional and international levels, including issues confronting both developed and developing countries. The papers accepted by the journal meet high standards of analytical rigor and policy relevance.
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