Professional voice use in health and nursing care - Time for reconsideration? A scoping review.

IF 1.9 4区 医学 Q2 NURSING
Scandinavian Journal of Caring Sciences Pub Date : 2024-09-01 Epub Date: 2024-05-21 DOI:10.1111/scs.13272
Heli Vaartio-Rajalin, Viveka Lyberg Åhlander, Linda Nyholm
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引用次数: 0

Abstract

Background: Communication is a key tool in the nursing profession. It is known that listeners are sensitive to the speaker's voice and interpret the speaker's intentions primarily from the non-verbal signal conveyed.

Aim: To map and discuss the current state of knowledge and research evidence on professional voice use in health and nursing care.

Design and method: A scoping review adherent to the EQUATOR guidelines PRISMA-ScR.

Data sources: Searches in the EBSCO, CINAHL, Medline, PubMed, PsychInfo and PsycArticles databases were conducted between 1 and 28 February 2023.

Results: According to the data (n =  23), health professionals use voice as a vital aspect of caring communication and caring relationships, and in leadership as well as inter-professional collaboration, to facilitate information exchange and understanding and promote shared decision-making. The data showed that there is also a rising tendency to explore vocal demands and problems among health professionals. No studies were found on the use of voice in digital health and nursing care services or by social robots. Most of the reviewed studies were cross-sectional, rather small, and focused primarily on the perspectives of healthcare professionals.

Conclusion: The use of voice should be explored as a vital aspect of caring communication and caring relationships from the patients' perspective, and the effects of voice use on listeners' emotions and actions should be examined in different contexts with modern, voice-specific data collection methods. Studies focusing on voice use in digital health care and by social robots are also needed. By integrating training programmes, education and technological innovations, health care can leverage the full potential of voice-based communication to promote a more coordinated and patient-centred care environment, true inter-professional collaboration and effective leadership.

Impact: Professional voice use is an essential part of all health and nursing care and an impressive method that should be used consciously. Therefore, the meaning and methods of voice use, including speech accommodation, should be systematically introduced into health and nursing care and included in nursing education.

在医疗和护理中使用专业声音--是时候重新考虑了吗?范围审查。
背景:沟通是护理行业的重要工具。众所周知,听者对说话者的声音很敏感,并主要从所传达的非语言信号来解读说话者的意图。目的:了解和讨论当前在健康和护理工作中使用专业语音的知识状况和研究证据:设计与方法:根据 EQUATOR 准则 PRISMA-ScR 进行范围界定审查:数据来源:2023 年 2 月 1 日至 28 日期间在 EBSCO、CINAHL、Medline、PubMed、PsychInfo 和 PsycArticles 数据库中进行了检索:数据显示(n = 23),医护人员将声音作为关怀沟通和关怀关系的重要方面,并在领导力和跨专业合作中使用,以促进信息交流和理解,推动共同决策。数据显示,卫生专业人员对发声需求和问题的探讨也呈上升趋势。没有发现关于在数字医疗和护理服务中使用语音或社会机器人使用语音的研究。所审查的大多数研究都是横断面研究,规模较小,主要侧重于医疗保健专业人员的观点:结论:应从患者的角度出发,将语音的使用作为关爱沟通和关爱关系的一个重要方面进行探讨,并在不同的情境下,通过现代化的语音特定数据收集方法,研究语音使用对听众情绪和行动的影响。此外,还需要对数字医疗和社交机器人使用语音的情况进行研究。通过整合培训计划、教育和技术创新,医疗保健可以充分利用语音通信的潜力,促进更加协调和以患者为中心的医疗环境、真正的跨专业合作和有效的领导力:专业语音使用是所有医疗和护理工作的重要组成部分,也是一种应有意识使用的令人印象深刻的方法。因此,应将语音使用的意义和方法(包括语言调适)系统地引入医疗和护理工作中,并纳入护理教育中。
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来源期刊
CiteScore
4.60
自引率
5.30%
发文量
71
期刊介绍: Scandinavian Journal of Caring Sciences is an established quarterly, peer reviewed Journal with an outstanding international reputation. As the official publication of the Nordic College of Caring Science, the Journal shares their mission to contribute to the development and advancement of scientific knowledge on caring related to health, well-being, illness and the alleviation of human suffering. The emphasis is on research that has a patient, family and community focus and which promotes an interdisciplinary team approach. Of special interest are scholarly articles addressing and initiating dialogue on theoretical, empirical and methodological concerns related to critical issues. All articles are expected to demonstrate respect for human dignity and accountability to society. In addition to original research the Journal also publishes reviews, meta-syntheses and meta-analyses.
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