Determinants of Counterproductive Work Behavior: A Moderation and Mediation Analysis

Q2 Business, Management and Accounting

Business Perspectives and Research Pub Date : 2024-05-03 DOI:10.1177/22785337241242524

Smruti Patre, Debarun Chakraborty

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引用次数: 0

Abstract

The purpose of the article is to investigate the impact of employment stressors, specifically job insecurity (JI), interpersonal conflicts at work (ICW), and leader–member exchange (LMX), on counterproductive work behaviors (CWB). The stressor-emotion theory of CWB suggests that the connections between these factors could be influenced by emotional exhaustion (EE) and regulated by emotional intelligence (EI). A cross-sectional survey was undertaken online to gather data from 431 IT personnel in India. The model proposed, postulating relationships among the variables, underwent testing through structural equation modeling (SEM) utilizing the process macro in SPSS. The moderation analysis was conducted using Hayes’ PROCESS macro in SPSS. The findings confirmed that all three job stressors have a significant impact on CWB. Additionally, EE partially mediated all three relationships. Similarly, EI moderated only the association between ICW and CWB, but not those of JI and LMX with CWB. It is highly imperative for organizations to comprehend the concept deeply and research further to determine the antecedents that impact CWB, to realize their goals.

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非生产性工作行为的决定因素：调节与调解分析

本文旨在研究就业压力源，特别是工作不安全感（JI）、工作中的人际冲突（ICW）和领导-成员交流（LMX）对反生产性工作行为（CWB）的影响。CWB的压力源-情绪理论认为，这些因素之间的联系可能受情绪耗竭（EE）的影响，并受情商（EI）的调节。我们通过在线调查收集了印度 431 名 IT 人员的数据。利用 SPSS 中的过程宏，通过结构方程建模（SEM）对提出的模型进行了检验，该模型假设了变量之间的关系。使用 SPSS 中 Hayes 的 PROCESS 宏进行了调节分析。结果证实，所有三个工作压力源都对 CWB 有显著影响。此外，EE 部分调节了这三种关系。同样，EI 只调节了 ICW 与 CWB 的关系，而没有调节 JI 和 LMX 与 CWB 的关系。组织要实现其目标，就必须深刻理解这一概念，并进一步研究确定影响 CWB 的前因。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business Perspectives and Research Business, Management and Accounting-Business and International Management

CiteScore

5.00

自引率

0.00%

发文量

期刊介绍： Business Perspectives and Research (BPR) aims to publish conceptual, empirical and applied research. The empirical research published in BPR focuses on testing, extending and building management theory. The goal is to expand and enhance the understanding of business and management through empirical investigation and theoretical analysis. BPR is also a platform for insightful and theoretically strong conceptual and review papers which would contribute to the body of knowledge. BPR seeks to advance the understanding of for-profit and not-for-profit organizations through empirical and conceptual work. It also publishes critical review of newly released books under Book Review section. The aim is to popularize and encourage discussion on ideas expressed in newly released books connected to management and allied disciplines. BPR also periodically publishes management cases grounded in theory, and communications in the form of research notes or comments from researchers and practitioners on published papers for critiquing and/or extending thinking on the area under consideration. The overarching aim of Business Perspectives and Research is to encourage original/innovative thinking through a scientific approach.