Value‐centric analysis of user adoption for sustainable urban micro‐mobility transportation through shared e‐scooter services

IF 11.3 1区化学 Q1 CHEMISTRY, PHYSICAL

ACS Catalysis Pub Date : 2024-05-09 DOI:10.1002/sd.3032

Levent Çallı, B. Çallı

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引用次数: 0

Abstract

Micro‐mobility services, which are considered a sustainable alternative to traditional transportation modes, have gained substantial popularity due to advancements in mobile technology. As one of those modes of transportation, shared e‐scooter services have encouraged several startups in urban areas, allowing them to reach massive numbers of consumers in a highly competitive environment. This study aims to explore gains and barriers that affect the intention of consumers to use shared e‐scooter services, all within the framework of sustainability‐driven considerations. The Latent Dirichlet Allocation (LDA) Algorithm was used to analyse 24.798 reviews from the Google Play Store, uncovering eight topics. Those topics were used to discover customer value perceptions in the shared e‐scooter context and compare them with the related literature on perceived value. Besides, their impact on user ratings on the mobile application platform was measured using machine learning algorithms. The study's findings are expected to contribute to developing regulations for shared e‐scooter services, which have gained popularity as an eco‐friendly mode of transportation sustainability in urban areas by introducing a novel perspective.

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通过共享电动滑板车服务，以价值为中心分析用户对可持续城市微型机动交通的采用情况

微型交通服务被认为是传统交通模式的一种可持续替代方式，由于移动技术的进步而大受欢迎。作为其中一种交通方式，共享电动滑板车服务鼓励了城市地区的几家初创企业，使它们能够在竞争激烈的环境中接触到大量消费者。本研究旨在从可持续发展的角度出发，探讨影响消费者使用共享电动滑板车服务意向的收益和障碍。本研究使用潜在德里希勒分配（LDA）算法分析了谷歌游戏商店中的 24798 条评论，发现了八个主题。这些主题被用来发现共享电动滑板车背景下的客户价值感知，并与感知价值的相关文献进行比较。此外，还使用机器学习算法测量了它们对移动应用平台上用户评价的影响。共享电动滑板车作为一种生态友好型交通模式在城市地区得到了普及，通过引入新的视角，本研究的发现有望为共享电动滑板车服务法规的制定做出贡献。

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来源期刊

ACS Catalysis CHEMISTRY, PHYSICAL-

CiteScore

20.80

自引率

6.20%

发文量

1253

审稿时长

1.5 months

期刊介绍： ACS Catalysis is an esteemed journal that publishes original research in the fields of heterogeneous catalysis, molecular catalysis, and biocatalysis. It offers broad coverage across diverse areas such as life sciences, organometallics and synthesis, photochemistry and electrochemistry, drug discovery and synthesis, materials science, environmental protection, polymer discovery and synthesis, and energy and fuels. The scope of the journal is to showcase innovative work in various aspects of catalysis. This includes new reactions and novel synthetic approaches utilizing known catalysts, the discovery or modification of new catalysts, elucidation of catalytic mechanisms through cutting-edge investigations, practical enhancements of existing processes, as well as conceptual advances in the field. Contributions to ACS Catalysis can encompass both experimental and theoretical research focused on catalytic molecules, macromolecules, and materials that exhibit catalytic turnover.