Effects of Community Involvement and Human Resource Training on the Performance of Tourism Industry: A Case Study of Iringa, Tanzania

Abstract

This study examines how various training techniques, community involvement initiatives, and training needs assessments impact the tourism business in Iringa, Tanzania. The study revealed a wide range of training delivery techniques, with on-the-job training, e-learning courses, workshops and seminars, and traditional classroom training being the most common. While the majority of respondents saw favorable effects on industry performance from various training approaches, mixed feedback highlights the need for additional research and optimization. Initiatives promoting community involvement are widely seen as having a significant impact on economic and social outcomes. The study also found a strong positive relationship between thorough training needs assessments and job-related performance, underscoring their significance. The combination of community involvement, effective training needs assessments, and a variety of training modalities is seen to have a good impact on the tourism industry's competitiveness and sustainability. These findings highlight the importance of adaptability and community engagement in fostering industry growth and success.