Toward a digitalized medicine: the Covid-19 pandemic as a disclosure of the importance of digital communication in the clinical world.

Monica Consolandi
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Abstract

This paper focuses on the importance of digital communication between medical teams and patients and their families when mediated by technological tools. Medicine is changing following the fourth industrial (the digital) revolution: from CAT scans, to X-rays, to UV radiation, to electronic records, to treatment tracking apps, to telemedicine, and the use of AI in doctors' decision-making processes. The COVID-19 pandemic highlighted both the fruitful and problematic sides of this medical evolution. Digital tools such as tablets, smartphones, and video calling apps proved to be essential. Accordingly, I analyze three cases that reveal the helpfulness and the limitations of new communication technologies: on physicians and non-hospitalized patients, on families and patients, and on healthcare professionals and patients' families. Since the medical relationship is not only clinical but also relational and human, one must pay attention to the communicative dimensions of it to remain at least partly human-e.

迈向数字化医学:Covid-19 大流行揭示了数字通信在临床领域的重要性。
本文重点论述医疗团队与患者及其家属之间以技术工具为媒介的数字沟通的重要性。在第四次工业(数字)革命之后,医学正在发生变化:从 CAT 扫描到 X 光、紫外线辐射、电子记录、治疗跟踪应用程序、远程医疗,以及在医生决策过程中使用人工智能。COVID-19 大流行凸显了这一医疗变革的成果和问题。事实证明,平板电脑、智能手机和视频通话应用程序等数字工具至关重要。因此,我分析了三个案例,揭示了新通信技术的帮助和局限性:对医生和非住院病人、对家属和病人,以及对医护人员和病人家属。由于医疗关系不仅是临床关系,也是人与人之间的关系,因此我们必须关注医疗关系中的沟通层面,以便至少在一定程度上保持人性化。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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