Catching but a glimpse?—Navigating crowdsourced solution spaces with transformer-based language models

IF 3.7 3区 管理学 Q2 MANAGEMENT
Julian Just, Katja Hutter, Johann Füller
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引用次数: 0

Abstract

Current approaches for identifying valuable content among the multitude of solutions in crowdsourcing contests are resource-intensive and constrained by human processing capacity. As idea convergence processes usually focus on filtering out single ideas, the potential of solution-related knowledge among the heterogeneous ideas is not exploited in a sustainable manner. Transformer-based language models can process large sets of idea descriptions into digestible structures, with unprecedented capabilities for understanding and manipulating text. This study explores how they can help organizations and decision-makers navigate crowdsourced solution spaces efficiently and comprehensively. Inspired by theoretical concepts around problem-solving and innovation search, we conceptualize three related search practices—direct search, cluster exploration and pattern discovery—and illustrate them on 289 crowdsourced ideas for future mobility and energy services. Direct search can assist in identifying solutions that match pressing needs or subproblems. Cluster exploration enables aggregating semantically similar ideas into clusters to identify relevant needs. Pattern discovery synthesizes themes and interrelations to build a holistic understanding of potential solutions. The study contributes to the application of AI-assisted idea convergence by adding a new perspective beyond filtering out a few promising ideas.

Abstract Image

窥一斑而知全豹--利用基于转换器的语言模型导航众包解决方案空间
目前在众包竞赛中从众多解决方案中识别有价值内容的方法是资源密集型的,并且受到人力处理能力的限制。由于想法汇聚过程通常侧重于过滤掉单一想法,因此无法以可持续的方式利用异构想法中与解决方案相关的知识潜力。基于转换器的语言模型可以将大量创意描述处理成可消化的结构,具有前所未有的理解和处理文本的能力。本研究探讨了它们如何帮助组织和决策者高效、全面地浏览众包解决方案空间。受围绕问题解决和创新搜索的理论概念启发,我们构思了三种相关的搜索实践--直接搜索、集群探索和模式发现,并在 289 个关于未来移动性和能源服务的众包创意中进行了说明。直接搜索有助于确定与迫切需求或子问题相匹配的解决方案。集群探索可将语义相似的想法聚合成群,以确定相关需求。模式发现可综合各种主题和相互关系,从而全面了解潜在的解决方案。这项研究为人工智能辅助创意聚合的应用做出了贡献,除了筛选出一些有前途的创意外,还增加了一个新的视角。
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来源期刊
CiteScore
7.70
自引率
11.40%
发文量
57
期刊介绍: Creativity and Innovation Management bridges the gap between the theory and practice of organizing imagination and innovation. The journal''s central consideration is how to challenge and facilitate creative potential, and how then to embed this into results-oriented innovative business development. The creativity of individuals, coupled with structured and well-managed innovation projects, creates a sound base from which organizations may operate effectively within their inter-organizational and societal environment. Today, successful operations must go hand in hand with the ability to anticipate future opportunities. Therefore, a cultural focus and inspiring leadership are as crucial to an organization''s success as efficient structural arrangements and support facilities. This is reflected in the journal''s contents: -Leadership for creativity and innovation; the behavioural side of innovation management. -Organizational structures and processes to support creativity and innovation; interconnecting creative and innovative processes. -Creativity, motivation, work environment/creative climate and organizational behaviour, creative and innovative entrepreneurship. -Deliberate development of creative and innovative skills including the use of a variety of tools such as TRIZ or CPS. -Creative professions and personalities; creative products; the relationship between creativity and humour; arts and amp; humanities side of creativity.
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