Addressing low-quality electricity service for low-income consumers: Empirical evidence from Brazil

Abstract

This article addresses the issue of low energy quality for low-income consumers, exploring whether the quality of electricity supplied to the low-income population is inferior to other residential consumers. The analysis is built by comparing various electricity service quality indicators among different groups of consumers. The study used different specifications of linear and nonlinear panel data, with disaggregated information in more than 300 million observations of consumer units served by Enel-GO (Goiás, Brazil) between 2014 and 2017. The results corroborate the study hypothesis, with consumers classified as low-income receiving lower-quality electricity than other consumers.