The relationship of trust and dependence.

IF 2 3区工程技术 Q3 ENGINEERING, INDUSTRIAL

Ergonomics Pub Date : 2024-11-01 Epub Date: 2024-05-10 DOI:10.1080/00140139.2024.2342436

Colleen E Patton, Christopher D Wickens

引用次数: 0

Abstract

The concepts of automation trust and dependence have often been viewed as closely related and on occasion, have been conflated in the research community. Yet, trust is a cognitive attitude and dependence is a behavioural measure, so it is unsurprising that different factors can affect the two. Here, we review the literature on the correlation between trust and dependence. On average, this correlation across people was quite low, suggesting that people who are more trusting of automation do not necessarily depend upon it more. Separately, we examined experiments that explicitly manipulated the reliability of automation, finding that higher automation reliability increased trust ratings twice as fast as dependence behaviours. This review provides novel quantitative evidence that the two constructs are not strongly correlated. Implications of this work, including potential moderating variables, contexts where trust is still relevant, and considerations of trust measurement, are discussed.

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信任与依赖的关系。

自动化信任和依赖这两个概念经常被视为密切相关，有时甚至在研究界被混为一谈。然而，信任是一种认知态度，而依赖则是一种行为衡量标准，因此不同的因素会对两者产生影响也就不足为奇了。在此，我们回顾了有关信任与依赖之间相关性的文献。平均而言，不同人群之间的相关性很低，这表明对自动化更信任的人并不一定更依赖于自动化。另外，我们还研究了明确操纵自动化可靠性的实验，发现自动化可靠性越高，信任度的提高速度是依赖行为的两倍。这篇综述提供了新的定量证据，证明这两个概念并不紧密相关。本文还讨论了这项工作的意义，包括潜在的调节变量、信任仍然相关的环境以及信任测量的考虑因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Ergonomics 工程技术-工程：工业

CiteScore

4.60

自引率

12.50%

发文量

147

审稿时长

6 months

期刊介绍： Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives. The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.