{"title":"Reframing Silence as Purposeful: Emotions in Extreme Contexts","authors":"Madeleine Rauch, Shahzad Shaz Ansari","doi":"10.1111/joms.13079","DOIUrl":null,"url":null,"abstract":"Individuals bear the weight of emotional distress when exposed to brutality and suffering in warzones. Yet, immersed in scenes of intense human tragedy, they must publicly mask their emotional turmoil. How then may such individuals cope with the emotional distress they suffer but mute? Through the analysis of 53 unsolicited, personal diaries, non‐participant observations in conflict zones, and interviews with Médecins Sans Frontières personnel, we study medical professionals who work in extreme contexts. Employing Goffman's notions of frontstage and backstage behaviour, we reveal silence as an emotional defence mechanism. We argue that this silence is a result of individuals’ deliberate choice rather than being muted by external forces. This choice enables individuals to maintain focus and perform critical, often life‐saving duties under extreme pressure. We find that silence does not imply an absence of emotion nor diminish emotional distress. Instead, silence functions as a protective measure against potential emotional breakdowns. We illustrate how journaling serves as a private refuge for self‐expression, enabling individuals to navigate their emotions and experiences away from scrutiny by others. We contribute to understanding emotional regulation in extreme contexts, and redefine silence as an essential aspect of coping and resilience.","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"21 1","pages":""},"PeriodicalIF":7.0000,"publicationDate":"2024-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Management Studies","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1111/joms.13079","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Individuals bear the weight of emotional distress when exposed to brutality and suffering in warzones. Yet, immersed in scenes of intense human tragedy, they must publicly mask their emotional turmoil. How then may such individuals cope with the emotional distress they suffer but mute? Through the analysis of 53 unsolicited, personal diaries, non‐participant observations in conflict zones, and interviews with Médecins Sans Frontières personnel, we study medical professionals who work in extreme contexts. Employing Goffman's notions of frontstage and backstage behaviour, we reveal silence as an emotional defence mechanism. We argue that this silence is a result of individuals’ deliberate choice rather than being muted by external forces. This choice enables individuals to maintain focus and perform critical, often life‐saving duties under extreme pressure. We find that silence does not imply an absence of emotion nor diminish emotional distress. Instead, silence functions as a protective measure against potential emotional breakdowns. We illustrate how journaling serves as a private refuge for self‐expression, enabling individuals to navigate their emotions and experiences away from scrutiny by others. We contribute to understanding emotional regulation in extreme contexts, and redefine silence as an essential aspect of coping and resilience.
期刊介绍:
The Journal of Management Studies is a prestigious publication that specializes in multidisciplinary research in the field of business and management. With a rich history of excellence, we are dedicated to publishing innovative articles that contribute to the advancement of management and organization studies. Our journal welcomes empirical and conceptual contributions that are relevant to various areas including organization theory, organizational behavior, human resource management, strategy, international business, entrepreneurship, innovation, and critical management studies. We embrace diversity and are open to a wide range of methodological approaches and philosophical perspectives.