Reframing Silence as Purposeful: Emotions in Extreme Contexts

IF 7 1区 管理学 Q1 BUSINESS
Madeleine Rauch, Shahzad Shaz Ansari
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引用次数: 0

Abstract

Individuals bear the weight of emotional distress when exposed to brutality and suffering in warzones. Yet, immersed in scenes of intense human tragedy, they must publicly mask their emotional turmoil. How then may such individuals cope with the emotional distress they suffer but mute? Through the analysis of 53 unsolicited, personal diaries, non‐participant observations in conflict zones, and interviews with Médecins Sans Frontières personnel, we study medical professionals who work in extreme contexts. Employing Goffman's notions of frontstage and backstage behaviour, we reveal silence as an emotional defence mechanism. We argue that this silence is a result of individuals’ deliberate choice rather than being muted by external forces. This choice enables individuals to maintain focus and perform critical, often life‐saving duties under extreme pressure. We find that silence does not imply an absence of emotion nor diminish emotional distress. Instead, silence functions as a protective measure against potential emotional breakdowns. We illustrate how journaling serves as a private refuge for self‐expression, enabling individuals to navigate their emotions and experiences away from scrutiny by others. We contribute to understanding emotional regulation in extreme contexts, and redefine silence as an essential aspect of coping and resilience.
重塑沉默的目的性:极端环境中的情感
在战区,当人们面对残暴和苦难时,会承受巨大的精神压力。然而,当他们沉浸在强烈的人类悲剧场景中时,他们必须公开掩饰自己的情绪波动。那么,这些人又该如何应对他们所遭受的情感痛苦,却又哑口无言呢?通过分析53篇未经请求的个人日记、在冲突地区的非参与者观察以及对无国界医生组织人员的访谈,我们研究了在极端环境下工作的医务人员。我们运用戈夫曼关于前台和后台行为的概念,揭示了沉默作为一种情感防御机制的作用。我们认为,这种沉默是个人有意选择的结果,而不是被外部力量所压制。这种选择使个人能够在极端压力下保持注意力,履行关键的、往往是拯救生命的职责。我们发现,沉默并不意味着没有情绪,也不会减轻情绪困扰。相反,沉默是防止潜在情绪崩溃的一种保护措施。我们说明了写日记如何成为自我表达的私人庇护所,使个人能够在远离他人审视的情况下引导自己的情绪和体验。我们有助于理解极端环境下的情绪调节,并将沉默重新定义为应对和恢复能力的一个重要方面。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
16.40
自引率
5.70%
发文量
99
期刊介绍: The Journal of Management Studies is a prestigious publication that specializes in multidisciplinary research in the field of business and management. With a rich history of excellence, we are dedicated to publishing innovative articles that contribute to the advancement of management and organization studies. Our journal welcomes empirical and conceptual contributions that are relevant to various areas including organization theory, organizational behavior, human resource management, strategy, international business, entrepreneurship, innovation, and critical management studies. We embrace diversity and are open to a wide range of methodological approaches and philosophical perspectives.
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