A hard look at quality and policy from the lens of the rural internet consumer

IF 5.9 2区 管理学 Q1 COMMUNICATION
Angela K. Hollman , Timothy R. Obermier , Jesse R. Andrews
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引用次数: 0

Abstract

Utilizing a unique dataset of 296 mostly rural households in Nebraska, this study examines rural broadband satisfaction and the distribution of broadband types through two questions: Does reported household satisfaction with broadband connectivity differ with the access method? And how does the built environment influence the distribution of broadband technologies? Integrating detailed survey data on household satisfaction with high-resolution performance data, the novel dataset identifies significant variances in user satisfaction with five aspects of broadband quality, with fiber emerging as the highest rated across metrics. Additionally, k-means clustering analysis of the built environment—based on structure proximity and population density—reveals a series of nuanced relationships, including the effects of past and present regulatory action, that affect the current availability of broadband technologies in various rural locales. Employing these findings, we advocate for potential policy adjustments sensitive to rural built environment and user experience complexities, challenging the adequacy of current technology-agnostic approaches.

从农村互联网消费者的视角审视质量和政策
本研究利用内布拉斯加州 296 个农村家庭的独特数据集,通过两个问题考察了农村宽带满意度和宽带类型的分布:报告的家庭宽带连接满意度是否随接入方式的不同而不同?建筑环境如何影响宽带技术的分布?通过整合家庭满意度的详细调查数据和高分辨率性能数据,新数据集发现了用户对宽带质量五个方面的满意度存在显著差异,其中光纤在各项指标中的评分最高。此外,基于结构邻近度和人口密度的建筑环境 k-means 聚类分析揭示了一系列微妙的关系,包括过去和现在的监管措施的影响,这些都会影响当前宽带技术在不同农村地区的可用性。利用这些研究结果,我们提倡对农村建筑环境和用户体验的复杂性进行潜在的政策调整,并对当前技术无关的方法的适当性提出质疑。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Telecommunications Policy
Telecommunications Policy 工程技术-电信学
CiteScore
10.80
自引率
12.50%
发文量
122
审稿时长
38 days
期刊介绍: Telecommunications Policy is concerned with the impact of digitalization in the economy and society. The journal is multidisciplinary, encompassing conceptual, theoretical and empirical studies, quantitative as well as qualitative. The scope includes policy, regulation, and governance; big data, artificial intelligence and data science; new and traditional sectors encompassing new media and the platform economy; management, entrepreneurship, innovation and use. Contributions may explore these topics at national, regional and international levels, including issues confronting both developed and developing countries. The papers accepted by the journal meet high standards of analytical rigor and policy relevance.
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