The effect of perceived supervisory support on organizational commitment through employee engagement in banks in Sindh Pakistan

Abstract

Banking Industry is continuously evolving and deals with the number of employees. Employee management in this industry is a challenging task, especially in the context of employee engagement (EE) and organization commitment (OC). Perceived Supervisory Support (PSS) can help the management in improving EE and OC. HR consulting firms are increasingly helping to understand EE, OC, and PSS but academic research on these topics is still lacking, especially in emerging economies such as Pakistan. This is an explanatory study based on Social Exchange Theory (SET). It is designed to investigate the effect of PSS (independent variable) on OC (dependent variable) through EE. Survey questionnaires had been prepared and validated for the data collection. The 313 participants from five Banks participated in this study. The Structural Equation Modeling technique was used to test the hypotheses. The results showed EE mediates the relationship between PSS and OC.