A Sequential Explanatory Study Examining the Buffering Effects of Human–Animal Interaction on Stress and Quality of Life among Work-from-Home Employees during the COVID-19 Pandemic in the Philippines

Abstract

The sudden lockdown and social isolation caused by the COVID-19 pandemic substantially affected the physical and psychological aspects of our lives. This study used a sequential explanatory research design to explore how human–animal interactions (HAI) can reduce stress and improve quality of life (QOL) for employees working from home during the period. A total of 770 respondents took part in the quantitative portion of this study, comprised of 385 pet owners and 385 non-pet owners, with ten individuals randomly selected for the qualitative phase. The pet owners group was predominantly female, with 28.57% of the total sample with a mean age of 33.67 and a standard deviation (SD) of 9.46. In contrast, the majority of non-pet owners were male, making up 32.46% of the group with an average age of 29.57 and SD of 6.42. The HAI scale, work stress questionnaire, and the WHOQOL-BREF tests were utilized to evaluate the variables of this research. The results indicated significant differences in stress levels between the two independent groups. However, there were no significant differences in the overall QOL within the groups, except in the social domain. More importantly, our research showed that HAI had a buffering effect on stress and QOL among pet owners. Our research has important implications for understanding the importance of owning pets in enhancing personal welfare. These results are helpful for public health policies and endeavors to aid individuals and communities during periods of crises such as a pandemic.