Leveraging the industrial internet of things for business process improvement: a metamodel and patterns

IF 2.3 4区管理学 Q3 BUSINESS

Information Systems and e-Business Management Pub Date : 2024-04-26 DOI:10.1007/s10257-024-00676-0

Christoph Stoiber, Stefan Schönig

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Abstract

Industrial organizations of all kinds increasingly recognize the industrial internet of thing’s (IIoT) capabilities to enable valuable business process improvement (BPI). However, both theoretically and practically, there is a lack of clarity regarding the systematic and successful identification, specification, and implementation of corresponding applications. This article aims to bridge this research gap by presenting a comprehensive metamodel encompassing all relevant aspects and elements of IIoT applications with BPI propositions. The metamodel is the foundation for deriving generic yet practical patterns that can assist organizations in effectively executing IIoT projects. To evaluate the usefulness of the approach, five initial patterns were designed and applied by a market-leading organization. The metamodel and patterns contribute to the descriptive knowledge of the IIoT and facilitate sense-making, theory-led design, and practical project execution. To ensure rigor, the research endeavor followed fundamental principles of the design science research (DSR) methodology.

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利用工业物联网改进业务流程：元模型和模式

各类工业组织越来越认识到，工业物联网（IIoT）能够实现有价值的业务流程改进（BPI）。然而，无论是在理论上还是在实践中，对于如何系统、成功地识别、规范和实施相应的应用都缺乏清晰的认识。本文旨在通过提出一个全面的元模型，涵盖具有 BPI 命题的物联网应用的所有相关方面和要素，从而弥补这一研究空白。该元模型是推导通用但实用模式的基础，可帮助企业有效执行物联网项目。为了评估该方法的实用性，一家市场领先的企业设计并应用了五种初始模式。元模型和模式为 IIoT 的描述性知识做出了贡献，促进了感性认识、理论指导下的设计和实用的项目执行。为确保严谨性，研究工作遵循了设计科学研究（DSR）方法的基本原则。

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来源期刊

Information Systems and e-Business Management Multiple-

CiteScore

6.20

自引率

11.10%

发文量

期刊介绍： Nowadays, in the age of information technology and the internet, the creation and maintenance of business models has to consider the latest developments in information technology to ensure competitiveness and long-term success of the enterprise. The aim of Information Systems Management (ISM) is to integrate information technology into business models and business processes to explore its potential to meet the business goals. Many international journals in the field of information systems (IS) or information management (IM) focus primarily on the quantitative analysis of information systems phenomena, especially through the use of empirical studies. However, research on qualitative analysis, development, and deployment of information systems is not covered sufficiently by the existing international IS journals. Therefore, the journal Information Systems and e-Business Management (ISeB) focuses on the core tasks of Information Systems Management, the conceptual analysis, design, and deployment of information systems, as well as on all e-business related topics. 1. Editorial objective The central aim of the journal ISeB is to publish original, well-written, self-contained contributions that elucidate novel research and innovation in information systems management and e-business which advance the field fundamentally and significantly. Published quarterly, the journal will: - Provide a vibrant forum for both academicians and industry specialists to explore the information systems and e-business management field - Bring innovative research on all aspects of information systems management from analytical, behavioral and technological perspectives - Enable rapid dissemination of latest research and innovation, supported with a double-blind peer review process. 2. Nature of topics The function of information systems management is the use of information technology (IT) to meet the information requirements of a company. Core tasks of ISM are the generation of project ideas (e.g. identification of business opportunities enabled by new information technologies), conceptual analysis, design, and integration of information systems. Submissions to ISeB should have a clear business focus and use appropriate information systems methodologies. They should either be founded on theory or should have proven their value based on prototypes and their beneficial application in the field. The general applicability of the concepts presented is strictly required. Case studies are welcome, if the insights presented allow general applicability. Moreover, empirical studies are welcome if clear research questions with relevance to the field of information systems and e-business management are given and the studies are carried out correctly. ISeB topics focus on (but are not restricted to) the following areas: - Information Modeling: The central task of information systems modeling is the conceptual specification of information systems from the business point of view. Information modeling includes the development or the application of high-level modeling techniques used for conceptual modeling, e.g. event-driven process chain (EPC) for process modeling, entity-relationship model (ERM) for data modeling, and object-oriented methods like the unified modeling language (UML). - Domain-Specific Information Systems: Different industry domains (e.g. manufacturing, retailing, or finance) are characterized by different requirements to information systems that are reflected in different IS architectures for specific domains. The development and maintenance of information systems in an industry domain can be supported by these architectures. Either the development of generalizable domain-specific architectures or the employment of such architectures in practice can be discussed. - E-Business Management (intra-organization al and inter-organizational information systems): Possible sub-topics include the development and deployment of IS for electronic commerce and supply chain management, market places, new business scenarios enabled through new technologies. Based on a business strategy, submissions have to clearly state how the strategy can be operationalized using IS. - Information Systems Development: The development and deployment of large-scale IS (e.g. enterprise resource planning software) requires the use of appropriate software engineering methodologies, procedure models, and project management. Possible research areas are the development of software engineering methodologies, procedure models, and the design of project management methods. Empirical studies on IS development may focus on the application of well-founded methods in practice. - Information Technology Management: The function of information technology management is the provision and operation of the technical infrastructure and the planning of the technical orientation of information systems in an enterprise. An important aspect is the impact of changing information systems on organizational structures and processes – and vice versa. In this context, the use of information technology to realize a business strategy efficiently can be analyzed. - Latest Information Technology Developments: Latest developments in information technology have to be evaluated to explore potentials to generate new business strategies. Current topics and trends to be evaluated for business use are e.g. business intelligence systems, agent technology, and workflow management systems. Officially cited as: Inf Syst E-Bus Manage