Unveiling the silent majority: stance detection and characterization of passive users on social media using collaborative filtering and graph convolutional networks

IF 3 2区 计算机科学 Q1 MATHEMATICS, INTERDISCIPLINARY APPLICATIONS
{"title":"Unveiling the silent majority: stance detection and characterization of passive users on social media using collaborative filtering and graph convolutional networks","authors":"","doi":"10.1140/epjds/s13688-024-00469-y","DOIUrl":null,"url":null,"abstract":"<h3>Abstract</h3> <p>Social Media (SM) has become a popular medium for individuals to share their opinions on various topics, including politics, social issues, and daily affairs. During controversial events such as political elections, active users often proclaim their stance and try to persuade others to support them. However, disparities in participation levels can lead to misperceptions and cause analysts to misjudge the support for each side. For example, current models usually rely on content production and overlook a vast majority of civically engaged users who passively consume information. These “silent users” can significantly impact the democratic process despite being less vocal. Accounting for the stances of this silent majority is critical to improving our reliance on SM to understand and measure social phenomena. Thus, this study proposes and evaluates a new approach for silent users’ stance prediction based on collaborative filtering and Graph Convolutional Networks, which exploits multiple relationships between users and topics. Furthermore, our method allows us to describe users with different stances and online behaviors. We demonstrate its validity using real-world datasets from two related political events. Specifically, we examine user attitudes leading to the Chilean constitutional referendums in 2020 and 2022 through extensive Twitter datasets. In both datasets, our model outperforms the baselines by over 9% at the edge- and the user level. Thus, our method offers an improvement in effectively quantifying the support and creating a multidimensional understanding of social discussions on SM platforms, especially during polarizing events.</p>","PeriodicalId":11887,"journal":{"name":"EPJ Data Science","volume":"32 1","pages":""},"PeriodicalIF":3.0000,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"EPJ Data Science","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1140/epjds/s13688-024-00469-y","RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MATHEMATICS, INTERDISCIPLINARY APPLICATIONS","Score":null,"Total":0}
引用次数: 0

Abstract

Social Media (SM) has become a popular medium for individuals to share their opinions on various topics, including politics, social issues, and daily affairs. During controversial events such as political elections, active users often proclaim their stance and try to persuade others to support them. However, disparities in participation levels can lead to misperceptions and cause analysts to misjudge the support for each side. For example, current models usually rely on content production and overlook a vast majority of civically engaged users who passively consume information. These “silent users” can significantly impact the democratic process despite being less vocal. Accounting for the stances of this silent majority is critical to improving our reliance on SM to understand and measure social phenomena. Thus, this study proposes and evaluates a new approach for silent users’ stance prediction based on collaborative filtering and Graph Convolutional Networks, which exploits multiple relationships between users and topics. Furthermore, our method allows us to describe users with different stances and online behaviors. We demonstrate its validity using real-world datasets from two related political events. Specifically, we examine user attitudes leading to the Chilean constitutional referendums in 2020 and 2022 through extensive Twitter datasets. In both datasets, our model outperforms the baselines by over 9% at the edge- and the user level. Thus, our method offers an improvement in effectively quantifying the support and creating a multidimensional understanding of social discussions on SM platforms, especially during polarizing events.

揭开沉默的大多数的面纱:利用协同过滤和图卷积网络对社交媒体上的被动用户进行立场检测和特征描述
摘要 社交媒体(SM)已成为个人就政治、社会问题和日常事务等各种话题分享观点的流行媒介。在政治选举等有争议的事件中,活跃的用户往往会宣布自己的立场,并试图说服他人支持自己。然而,参与程度的差异会导致误解,使分析人员错误判断各方的支持率。例如,当前的模型通常依赖于内容生产,而忽略了绝大多数被动消费信息的公民参与用户。这些 "沉默的用户 "尽管声音较小,却能对民主进程产生重大影响。考虑到这一沉默的大多数的立场,对于改善我们对 SM 的依赖以理解和衡量社会现象至关重要。因此,本研究提出并评估了一种基于协同过滤和图卷积网络的沉默用户立场预测新方法,该方法利用了用户和话题之间的多重关系。此外,我们的方法还能描述具有不同立场和在线行为的用户。我们使用两个相关政治事件的真实数据集证明了该方法的有效性。具体来说,我们通过广泛的 Twitter 数据集研究了用户对 2020 年和 2022 年智利宪法公投的态度。在这两个数据集中,我们的模型在边缘和用户层面的表现均优于基线模型 9% 以上。因此,我们的方法在有效量化支持度和多维度理解 SM 平台上的社会讨论方面有所改进,尤其是在极化事件中。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
EPJ Data Science
EPJ Data Science MATHEMATICS, INTERDISCIPLINARY APPLICATIONS -
CiteScore
6.10
自引率
5.60%
发文量
53
审稿时长
13 weeks
期刊介绍: EPJ Data Science covers a broad range of research areas and applications and particularly encourages contributions from techno-socio-economic systems, where it comprises those research lines that now regard the digital “tracks” of human beings as first-order objects for scientific investigation. Topics include, but are not limited to, human behavior, social interaction (including animal societies), economic and financial systems, management and business networks, socio-technical infrastructure, health and environmental systems, the science of science, as well as general risk and crisis scenario forecasting up to and including policy advice.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信