Mediating Effect of Social Support on the Relationship between Job Stress and Turnover Intention among Male Workers in the Manufacturing Industry

Abstract

The purpose of this study was to examine the mediating effect of social support on the relationship between job stress and the turnover intention of male workers in the manufacturing industry. The study subjects were 348 male workers and data collection was conducted in February 2023 using a self-administered questionnaire. The results of regression analysis verifying the mediating effect of social support in the relationship between job stress and turnover intention of the survey subjects showed that the higher the job stress, the lower the social support (F=62.17, p<0.01), and the higher the turnover intention (F=57.71, p<0.01). The effect of social support on turnover intention while controlling job stress was also statistically significant (F=46.53, p<0.01). As the job stress β value was 0.353, which was smaller than the β value of 0.508, which was not passed through the parameter, it could be concluded that social support had a mediating effect. In the Sobel test results, social support played a partial mediating role in the relationship between job stress and turnover intention (Z=-4.26, p<0.01). The above results suggest that social support for male workers in the manufacturing industry may have a mediating effect on reducing job stress related to turnover intention.