How Do Positive Emotions Influence Online Purchasing Decisions?

Yiyang Zhao
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Abstract

Emotions significantly influence people’s behaviors, decisions, and judgments. Variations in emotional states can affect how people purchase and spend money in everyday life. The same applies to purchasing decisions, and the current emotion, especially positive emotions, is mainly responsible for the consumer’s decision to buy and invest. Previous research (Achar et al., 2016) has shown that emotions embedded in marketing stimuli, or integral emotions, influence decision-making through cognitive appraisals of the object or event. These emotions are elicited by marketing appeals and contexts, such as advertising or brand, and shape consumers’ decision-making processes.
积极情绪如何影响网购决策?
情绪在很大程度上影响着人们的行为、决策和判断。情绪状态的变化会影响人们在日常生活中的购买和消费方式。购买决策也是如此,当前的情绪,尤其是积极情绪,是消费者决定购买和投资的主要原因。以往的研究(Achar 等人,2016 年)表明,蕴含在营销刺激中的情绪或整体情绪会通过对对象或事件的认知评价影响决策。这些情感由广告或品牌等营销诉求和情境激发,并影响消费者的决策过程。
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