The role of conflict and idea acceptance on the relationship between feedback and team creative behaviour

IF 3.7 3区管理学 Q2 MANAGEMENT

Creativity and Innovation Management Pub Date : 2024-03-28 DOI:10.1111/caim.12604

Mayu Akaki, Takashi Maeno

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Abstract

This study indicated the role of conflict and idea acceptance on the relationship between feedback and team creative behaviour. We focused on the team's contextual factors affecting team creative behaviour instead of the behaviour of individuals between the specific hierarchical level in the organizations. We surveyed 535 practitioners in Japanese firms and quantitatively examined the result through hierarchical multiple regression analysis. The results show the positive direct effect of feedback on team creative behaviour and the mediation effects of conflict and idea acceptance on the relationship between feedback and team creative behaviour, which were identified regardless of the creative process. On the other hand, conflict negatively moderated the feedback-team creative behaviour relationship only in the idea-generation phase. This study contributes to team creativity studies by clarifying the effect of conflict, which had contradictory findings in the previous research. In addition, shedding light on idea acceptance within the teams is another contribution since limited studies are focusing on it. The results offer implications to practitioners by giving suggestions to effectively provide and react to feedback within the teams by managing conflicts that have both positive and negative effects on creativity and accepting each other's ideas, which move the idea forward.

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冲突和想法接受度对反馈与团队创造性行为之间关系的作用

这项研究表明了冲突和想法接受度对反馈与团队创造性行为之间关系的作用。我们关注的是影响团队创造性行为的团队环境因素，而不是组织中特定层级之间的个人行为。我们对日本公司的 535 名从业人员进行了调查，并通过层次多元回归分析对结果进行了定量分析。结果表明，反馈对团队创造性行为有直接的正向影响，冲突和想法接受对反馈与团队创造性行为之间的关系有中介作用。另一方面，冲突仅在创意产生阶段对反馈与团队创意行为之间的关系产生负向调节作用。本研究阐明了冲突的影响，从而为团队创造力研究做出了贡献。此外，本研究还揭示了团队内部对创意的接受程度，这也是本研究的另一项贡献。研究结果为实践者提供了建议，通过管理对创造力有正反两方面影响的冲突和接受彼此的想法，有效地提供团队内部的反馈并对反馈做出反应，从而推动想法向前发展。

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来源期刊

Creativity and Innovation Management MANAGEMENT-

CiteScore

7.70

自引率

11.40%

发文量

期刊介绍： Creativity and Innovation Management bridges the gap between the theory and practice of organizing imagination and innovation. The journal''s central consideration is how to challenge and facilitate creative potential, and how then to embed this into results-oriented innovative business development. The creativity of individuals, coupled with structured and well-managed innovation projects, creates a sound base from which organizations may operate effectively within their inter-organizational and societal environment. Today, successful operations must go hand in hand with the ability to anticipate future opportunities. Therefore, a cultural focus and inspiring leadership are as crucial to an organization''s success as efficient structural arrangements and support facilities. This is reflected in the journal''s contents: -Leadership for creativity and innovation; the behavioural side of innovation management. -Organizational structures and processes to support creativity and innovation; interconnecting creative and innovative processes. -Creativity, motivation, work environment/creative climate and organizational behaviour, creative and innovative entrepreneurship. -Deliberate development of creative and innovative skills including the use of a variety of tools such as TRIZ or CPS. -Creative professions and personalities; creative products; the relationship between creativity and humour; arts and amp; humanities side of creativity.