Using ChatGPT to Improve Health Communication and Plain Language Writing for Students in Communication Sciences and Disorders

Perspectives of the ASHA special interest groups Pub Date : 2024-03-12 DOI:10.1044/2024_persp-23-00167

B. Slavych, S. Atcherson, R. Zraick

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Abstract

This article explores the potential of using ChatGPT, an artificial intelligence–powered chatbot, as a tool to teach plain language writing to students in communication sciences and disorders (CSD). It addresses the importance of plain language writing in health care communication and identifies the challenges faced by graduate students in adopting plain language writing. Integrating ChatGPT into CSD education can empower students to develop effective plain language writing skills, with the potential of ultimately improving their communication skills and patient outcomes. The article highlights the potential positive impact of ChatGPT on clinical documentation and health communication, emphasizing the potential to enhance accuracy, consistency, productivity, efficiency, and language accessibility. While considering the limitations and ethical considerations of ChatGPT, the article concludes by emphasizing the need for a balanced approach that combines ChatGPT technology with human instruction to ensure responsible utilization and promote student competency in plain language writing.

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使用 ChatGPT 提高交流科学与障碍专业学生的健康交流能力和普通话写作水平

本文探讨了将人工智能聊天机器人 ChatGPT 作为向传播科学与障碍（CSD）专业的学生教授通俗语言写作的工具的潜力。文章论述了平实语言写作在医疗保健交流中的重要性，并指出了研究生在采用平实语言写作时所面临的挑战。将 ChatGPT 纳入 CSD 教育可以增强学生发展有效的通俗语言写作技能的能力，最终有可能提高他们的沟通技能和患者的治疗效果。文章强调了 ChatGPT 对临床文档和健康交流的潜在积极影响，强调了其在提高准确性、一致性、生产力、效率和语言可及性方面的潜力。在考虑到 ChatGPT 的局限性和伦理因素的同时，文章最后强调需要采取一种平衡的方法，将 ChatGPT 技术与人工指导相结合，以确保负责任地使用 ChatGPT，并提高学生在通俗语言写作方面的能力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Perspectives of the ASHA special interest groups

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