You can go your own way: Conducting a signage audit in a health library.

IF 2.2 4区 医学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE
Katie Wise
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引用次数: 0

Abstract

Background: The Library and Knowledge Services at the Royal Berkshire NHS Foundation Trust has been at its current location since 1975 and, in September 2020, it was deemed necessary to examine the library environment and assess the signage.

Objectives: The main objective was to conduct a methodical assessment of all the current library signage in order to improve the library environment, wayfinding, and clarity.

Methods: A methodical signage audit was conducted by library staff, photographing signs, assigning them to categories, and creating a signage map.

Results: In total, 58 different signs were counted in the library. Of these, 22 signs were deemed satisfactory, 4 should be moved to a more appropriate location, 15 should be updated with a branded design and better messaging, and 17 were recommended for removal.

Discussion: The results demonstrated that there were three main areas where signage could be improved: reducing the quantity of signs, updating the language and design, and the use of ad hoc signage.

Conclusion: By assessing the signs and assigning categories and types, areas were identified as problem points that were impacting the library user's experience and small changes were implemented to improve the library environment.

你可以走自己的路:在卫生图书馆进行标识审核。
背景:皇家伯克郡 NHS 基金会信托基金会的图书馆和知识服务部自 1975 年以来一直位于现址,2020 年 9 月,有必要检查图书馆环境并评估标识:主要目的是对目前图书馆的所有标识进行系统评估,以改善图书馆环境,提高导向性和清晰度:方法:图书馆工作人员有条不紊地对标识牌进行审核,拍摄标识牌照片,将其归类,并绘制标识牌地图:结果:图书馆共统计了 58 个不同的标识。其中,22 个标识被认为是令人满意的,4 个应移到更合适的位置,15 个应更新品牌设计和更好的信息,17 个建议拆除:讨论:结果表明,标识牌有三个主要方面可以改进:减少标识牌的数量、更新标识牌的语言和设计以及使用临时标识牌:结论:通过对标识进行评估并划分类别和类型,确定了影响图书馆用户体验的问题点,并实施了一些小的改动,以改善图书馆环境。
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来源期刊
Health Information and Libraries Journal
Health Information and Libraries Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
6.70
自引率
10.50%
发文量
52
期刊介绍: Health Information and Libraries Journal (HILJ) provides practitioners, researchers, and students in library and health professions an international and interdisciplinary forum. Its objectives are to encourage discussion and to disseminate developments at the frontiers of information management and libraries. A major focus is communicating practices that are evidence based both in managing information and in supporting health care. The Journal encompasses: - Identifying health information needs and uses - Managing programmes and services in the changing health environment - Information technology and applications in health - Educating and training health information professionals - Outreach to health user groups
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