Getting into flow during virtual meetings: How virtual meetings can benefit employee functioning in the work- and home domain

IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED
Wladislaw Rivkin , Karin S. Moser , Stefan Diestel , Isaac Alshaikh
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引用次数: 0

Abstract

During the COVID-19 pandemic, a majority of the global workforce turned to virtual meetings for work-related communication and continues to do so as part of the shift to hybrid work. This change in communication patterns has led to an increased scholarly emphasis on the costs of virtual meetings for employees. The present study adds to this emerging field of research by taking a theory-led approach to highlight that alongside costs there are benefits to spending time in virtual meetings for employee functioning. Specifically, we integrate the concept of flow experiences and the Conservation of Resources theory to expand our understanding of the psychological mechanisms that link daily time spent in virtual meetings to employees' functioning in the work (i.e., task performance and counterproductive work behavior) and home domains (i.e., work-family conflict and need for recovery). More specifically, we argue that the benefits of virtual meetings manifest through flow experiences and associated reduced within-day changes in cognitive depletion. Furthermore, we identify low emotional dissonance as a contingency in virtual meetings that can strengthen the benefits of this mode of computer mediated communication. Results from two daily diary studies largely support the hypothesized relationships. Our findings have important theoretical and practical implications for employee functioning in the ‘new normal’ of hybrid work.

在虚拟会议中进入状态:虚拟会议如何有利于员工在工作和家庭领域的运作
在 COVID-19 大流行期间,全球大多数劳动力都转而使用虚拟会议进行与工作有关的交流,并继续这样做,作为向混合工作转变的一部分。沟通模式的这一变化促使学者们越来越重视虚拟会议给员工带来的成本。本研究为这一新兴的研究领域增添了新的内容,它采用理论指导的方法,强调在花费时间参加虚拟会议的同时,也为员工的工作带来了益处。具体而言,我们整合了流动体验的概念和资源保护理论,以扩大我们对将每天花在虚拟会议上的时间与员工在工作(即任务绩效和工作反作用行为)和家庭(即工作与家庭冲突和恢复需求)领域的功能联系起来的心理机制的理解。更具体地说,我们认为虚拟会议的益处体现在流动体验和相关的认知耗竭日内变化减少上。此外,我们还发现,低情绪失调是虚拟会议中的一种意外情况,它可以加强这种以计算机为媒介的交流模式的益处。两项每日日记研究的结果在很大程度上支持了假设的关系。我们的研究结果对于员工在混合工作的 "新常态 "下发挥职能具有重要的理论和实践意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Vocational Behavior
Journal of Vocational Behavior PSYCHOLOGY, APPLIED-
CiteScore
13.10
自引率
5.40%
发文量
85
期刊介绍: The Journal of Vocational Behavior publishes original empirical and theoretical articles offering unique insights into the realms of career choice, career development, and work adjustment across the lifespan. These contributions are not only valuable for academic exploration but also find applications in counseling and career development programs across diverse sectors such as colleges, universities, business, industry, government, and the military. The primary focus of the journal centers on individual decision-making regarding work and careers, prioritizing investigations into personal career choices rather than organizational or employer-level variables. Example topics encompass a broad range, from initial career choices (e.g., choice of major, initial work or organization selection, organizational attraction) to the development of a career, work transitions, work-family management, and attitudes within the workplace (such as work commitment, multiple role management, and turnover).
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