{"title":"The influence of organizational interpersonal climate on the belonging, well-being, and citizenship behaviors of tourism practitioners","authors":"Lujun Su , Mengyuan Li , Scott R. Swanson","doi":"10.1016/j.jhtm.2024.02.010","DOIUrl":null,"url":null,"abstract":"<div><p>Based on social information processing theory and need-to-belong theory, an online survey and four experiments were conducted in an effort to better understand how organizational interpersonal climate affects the organizational sense of belonging, occupational well-being, and organizational citizenship behaviors of tourism practitioners. A tight organizational interpersonal climate had a greater positive impact on the organizational sense of belonging and occupational well-being of tourism practitioners, when compared to a loose climate condition. Occupational well-being had a positive impact on organizational citizenship behaviors, with sense of belonging acting to partially mediate the organizational interpersonal climate on occupational well-being relationship. Organizational sense of belonging and occupational well-being mediated the interpersonal climate on citizenship behaviors relationship. Workgroup size was found to moderate the relationship between organizational interpersonal climate, organizational sense of belonging, and occupational well-being. Theoretical and practical implications of the findings are discussed.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":null,"pages":null},"PeriodicalIF":7.6000,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1447677024000172/pdfft?md5=19233854f23e09d837bfb0ad176b83de&pid=1-s2.0-S1447677024000172-main.pdf","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Hospitality and Tourism Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1447677024000172","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0
Abstract
Based on social information processing theory and need-to-belong theory, an online survey and four experiments were conducted in an effort to better understand how organizational interpersonal climate affects the organizational sense of belonging, occupational well-being, and organizational citizenship behaviors of tourism practitioners. A tight organizational interpersonal climate had a greater positive impact on the organizational sense of belonging and occupational well-being of tourism practitioners, when compared to a loose climate condition. Occupational well-being had a positive impact on organizational citizenship behaviors, with sense of belonging acting to partially mediate the organizational interpersonal climate on occupational well-being relationship. Organizational sense of belonging and occupational well-being mediated the interpersonal climate on citizenship behaviors relationship. Workgroup size was found to moderate the relationship between organizational interpersonal climate, organizational sense of belonging, and occupational well-being. Theoretical and practical implications of the findings are discussed.
期刊介绍:
Journal Name: Journal of Hospitality and Tourism Management
Affiliation: Official journal of CAUTHE (Council for Australasian Tourism and Hospitality Education Inc.)
Scope:
Broad range of topics including:
Tourism and travel management
Leisure and recreation studies
Emerging field of event management
Content:
Contains both theoretical and applied research papers
Encourages submission of results of collaborative research between academia and industry.