{"title":"ChatGPT, a partnering tool to improve ESL learners’ speaking skills: Case study in a Public University, Malaysia","authors":"Jayanthi Muniandy, Mahiswaran Selvanathan","doi":"10.1177/01447394241230152","DOIUrl":null,"url":null,"abstract":"The emergence of ChatGPT, an OpenAI chatbot, has revolutionised our education system to a new phase. It is an innovative approach to future learning, including in the English as a Second Language (ESL) classroom. Since its inception, ChatGPT has been remarkably used by most educators and learners. Nevertheless, its application in the flipped classroom, especially in enhancing ESL learners’ speaking skills, is notably an innovative and novel phenomenon. Besides, educators’ challenges in giving instant feedback to learners and creating an engaging learning environment in the flipped classroom emerged as a crucial consideration. Therefore, this study aims to investigate the effectiveness of ChatGPT as a partnering tool in developing ESL learners’ speaking skills in the flipped classroom setting in a Malaysian public university. This study also scrutinises ESL learners’ challenges in using ChatGPT to develop speaking skills. The researchers employ a mixed-method design incorporating a five-point Likert scale questionnaire and focus group interviews. The quantitative data was analysed using descriptive statistics, while the qualitative data was analysed through thematic analysis. The findings of this study offer significant implications for various stakeholders in the educational industry. Policymakers, course designers, educators, learners, and even the Ministry of Education will obtain valuable insights, especially in decision-making, innovative teaching approaches, and learners’ speaking abilities in the ESL flipped classroom.","PeriodicalId":44241,"journal":{"name":"Teaching Public Administration","volume":"21 1","pages":""},"PeriodicalIF":1.1000,"publicationDate":"2024-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Teaching Public Administration","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/01447394241230152","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"EDUCATION & EDUCATIONAL RESEARCH","Score":null,"Total":0}
引用次数: 0
Abstract
The emergence of ChatGPT, an OpenAI chatbot, has revolutionised our education system to a new phase. It is an innovative approach to future learning, including in the English as a Second Language (ESL) classroom. Since its inception, ChatGPT has been remarkably used by most educators and learners. Nevertheless, its application in the flipped classroom, especially in enhancing ESL learners’ speaking skills, is notably an innovative and novel phenomenon. Besides, educators’ challenges in giving instant feedback to learners and creating an engaging learning environment in the flipped classroom emerged as a crucial consideration. Therefore, this study aims to investigate the effectiveness of ChatGPT as a partnering tool in developing ESL learners’ speaking skills in the flipped classroom setting in a Malaysian public university. This study also scrutinises ESL learners’ challenges in using ChatGPT to develop speaking skills. The researchers employ a mixed-method design incorporating a five-point Likert scale questionnaire and focus group interviews. The quantitative data was analysed using descriptive statistics, while the qualitative data was analysed through thematic analysis. The findings of this study offer significant implications for various stakeholders in the educational industry. Policymakers, course designers, educators, learners, and even the Ministry of Education will obtain valuable insights, especially in decision-making, innovative teaching approaches, and learners’ speaking abilities in the ESL flipped classroom.
期刊介绍:
Teaching Public Administration (TPA) is a peer-reviewed journal, published three times a year, which focuses on teaching and learning in public sector management and organisations. TPA is committed to publishing papers which promote critical thinking about the practice and process of teaching and learning as well as those which examine more theoretical and conceptual models of teaching and learning. It offers an international forum for the debate of a wide range of issues relating to how skills and knowledge are transmitted and acquired within public sector/not for profit organisations. The Editors welcome papers which draw upon multi-disciplinary ways of thinking and working and, in particular, we are interested in the following themes/issues: Learning from international practice and experience; Curriculum design and development across all levels from pre-degree to post graduate including professional development; Professional and Taught Doctoral Programmes; Reflective Practice and the role of the Reflective Practitioner; Co-production and co-construction of the curriculum; Developments within the ‘Public Administration’ discipline; Reviews of literature and policy statements.