Digital resilience framework for managing crisis: A qualitative study in the higher education and research sector

IF 2.6 3区 管理学 Q3 MANAGEMENT
Samreen Mahmood, Mehmood Chadhar, Selena Firmin
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引用次数: 0

Abstract

Australia's Higher Education and Research Sector (HERS) must adopt digital resilience strategies to tackle cybersecurity challenges and manage major crises effectively. In this study, we have developed a digital resilience framework to mitigate these cybersecurity issues. Our findings suggest a range of keystone factors for crisis management, such as implementing cybersecurity awareness programmes, providing cyber support, redefining roles and responsibilities, implying risk management tools, partnerships with external security organizations, introducing policies, reconfiguring technologies, adopting new technologies, and evaluating current changes to combat these issues. These keystone factors will help achieve digital resilience and significantly minimize cybersecurity issues in HERS, not only during the current major crisis but also in the future. This research offers valuable theoretical and practical contributions that can be applied beyond the context of the recent crisis.

Abstract Image

管理危机的数字复原力框架:高等教育与研究部门的定性研究
澳大利亚高等教育与研究部门(HERS)必须采取数字弹性战略,以应对网络安全挑战并有效管理重大危机。在这项研究中,我们制定了一个数字复原力框架,以缓解这些网络安全问题。我们的研究结果提出了一系列危机管理的关键因素,如实施网络安全意识计划、提供网络支持、重新定义角色和责任、暗示风险管理工具、与外部安全组织合作、引入政策、重新配置技术、采用新技术以及评估当前的变化,以应对这些问题。这些关键因素将有助于实现数字复原力,并极大地减少 HERS 中的网络安全问题,不仅是在当前的重大危机中,在未来也是如此。这项研究提供了宝贵的理论和实践贡献,可以应用于近期危机之外的领域。
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来源期刊
CiteScore
5.40
自引率
12.90%
发文量
51
期刊介绍: The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.
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