Human resource development practices and employee engagement: the mediating role of organizational commitment

Frank Nana Kweku Otoo, Nissar Ahmed Rather
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Abstract

PurposeHighly committed, motivated and engaged employees assure organizational success and competitiveness. The study aims to examine the association between human resource development (HRD) practices and employee engagement with organizational commitment as a mediating variable.Design/methodology/approachData were collected from 760 employees of 13 star-rated hotels comprising 5 (five-star) and 8 (four-star). The data supported the hypothesized relationships. Structural equation modeling was used to evaluate the proposed model and hypotheses. Construct validity and reliability were established through confirmatory factor analysis.FindingsThe results indicate that HRD practices and affective commitment are significantly associated. HRD practices and continuance commitment were shown to be non-significantly associated. HRD practices and normative commitment were shown to be non-significantly associated. Employee engagement and organizational commitment are significantly associated. The results further show that organizational commitment mediates the association between HRD practices and employee engagement.Research limitations/implicationsThe generalizability of the findings will be constrained due to the research's hotel industry focus and cross sectional data.Practical implicationsThe study's findings will serve as valuable pointers for stakeholders and policymakers of the hotel industry in the adoption, design and implementation of proactive HRD interventions to keep highly engaged and committed employees for organizational competitiveness and sustainability.Originality/valueBy evidencing empirically that organizational commitment mediates the nexus between HRD practices and employee engagement, the study extends the literature.
人力资源开发实践与员工敬业度:组织承诺的中介作用
目的高度投入、积极主动和敬业的员工可确保组织的成功和竞争力。本研究旨在以组织承诺为中介变量,研究人力资源开发(HRD)实践与员工敬业度之间的关系。数据来自 13 家星级酒店的 760 名员工,包括 5 家五星级酒店和 8 家四星级酒店。数据支持假设的关系。结构方程模型用于评估所提出的模型和假设。研究结果表明,人力资源开发实践与情感承诺之间存在显著关联。结果表明,人力资源开发实践与情感承诺呈显著相关,人力资源开发实践与持续承诺呈非显著相关,人力资源开发实践与规范承诺呈显著相关。人力资源开发实践与规范承诺的相关性不明显。员工敬业度与组织承诺有明显相关。研究的局限性/意义由于研究侧重于酒店行业,且数据为横截面数据,因此研究结果的普遍性将受到限制。研究结果将为酒店业的利益相关者和政策制定者在采用、设计和实施积极主动的人力资源开发干预措施时提供有价值的指导,以保持员工的高度参与和投入,从而提高组织的竞争力和可持续性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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