Information sources and tourism heritage: a sustainable economy perspective

IF 16.4 1区 化学 Q1 CHEMISTRY, MULTIDISCIPLINARY
J. A. Folgado-Fernández, Nuria Huete-Alcocer, R. Hernández-Rojas, O. Vileikis
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Abstract

PurposeConserving appropriately the culture and heritage of a city through sustainable tourism is a key element for its economic development. Heritage cities generate economic, social and environmental benefits through tourism management. This study aims to intend, in the context of economic sustainability of the territory and promotion, to improve the understanding of the relationship between the sources of information of tourists and their motivations, with satisfaction and future behaviour intentions. For this, a study has been carried out in the Old Town of Cáceres (Spain), a city recognised as a world heritage property by UNESCO.Design/methodology/approachThis study applies a descriptive analysis, based on frequencies. For data collection, a structured questionnaire has been used to identify the opinion of tourists during their visit to the heritage city of Cáceres.FindingsThis study demonstrates the existence of a positive relationship between the sources of information and the tourist experience with their future behavioural intentions and satisfaction of their visit. All this in the global context of the destination for sustainable economy and the UN Agenda 2030 for sustainable development. Furthermore, the results of the study suggest that the motivations of tourists are the most important factor in explaining the overall experience and loyalty of tourists to a city.Research limitations/implicationsA limitation of this study is the data set used. The results must be contextualised at the time and place when the questionnaire was conducted.Practical implicationsThe proposed model makes it possible to advance future heritage tourism strategies, in terms of planning and communication of the heritage resources of a destination. Tourism heritage institutions should increasingly invest in communication improvements based on new technologies and social media. At the same time, integrated planning with special policies for the sustainable protection of heritage can make important progress in the tourist and cultural development of the destination.Originality/valueThis article tests for the first time within the context of heritage cities in Spain and in the context of a sustainable economy and cultural heritage for destination, the relationship between different sources of site promotion information and future tourist behaviour intentions. It provides original evidence of the value of applying the underlying theory of the proposed model in a world heritage tourist destination.
信息来源与旅游遗产:可持续经济视角
目的通过可持续旅游业适当保护城市的文化和遗产是城市经济发展的关键因素。遗产城市通过旅游管理产生经济、社会和环境效益。本研究的目的是,在领土经济可持续发展和宣传的背景下,更好地了解游客的信息来源及其动机、满意度和未来行为意向之间的关系。为此,在被联合国教科文组织认定为世界遗产的西班牙卡塞雷斯老城开展了一项研究。研究结果本研究表明,信息来源和游客体验与游客的未来行为意向和游览满意度之间存在正相关关系。所有这些都是在可持续经济目的地和联合国 2030 年可持续发展议程的全球背景下进行的。此外,研究结果表明,游客的动机是解释游客对一个城市的总体体验和忠诚度的最重要因素。实际意义所提出的模型有助于在目的地遗产资源的规划和交流方面推进未来的遗产旅游战略。旅游遗产机构应越来越多地投资于基于新技术和社交媒体的传播改进。原创性/价值 本文首次在西班牙遗产城市的背景下,在可持续经济和文化遗产的背景下,检验了遗产地宣传信息的不同来源与未来游客行为意向之间的关系。文章提供了原创性证据,证明了在世界遗产旅游目的地应用所提议模型的基本理论的价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Accounts of Chemical Research
Accounts of Chemical Research 化学-化学综合
CiteScore
31.40
自引率
1.10%
发文量
312
审稿时长
2 months
期刊介绍: Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.
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